Notice Information
Notice Title
Provision of Telecare Calls Handling Service
Notice Description
Provision of Telecare Calls handling service to Orkney Islands Council's service users.
Lot Information
Lot 1
Provision of a Telecare Calls handling service to all Orkney Islands Council's service users assessed as requiring and provided with telecare services under the Authority's defined criteria and others identified by the Authority who may require more personalised equipment to allow them to remain in their own homes.
Renewal: 2 x 12 month extensions available following the end of the initial period (1/3/2022 - 28/02/2025).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000673901
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451449
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
79512000 - Call centre
85140000 - Miscellaneous health services
Notice Value(s)
- Tender Value
- £75,000 Under £100K
- Lots Value
- £75,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- £72,543 Under £100K
Notice Dates
- Publication Date
- 16 Jun 20223 years ago
- Submission Deadline
- 7 Jan 2022Expired
- Future Notice Date
- Not specified
- Award Date
- 21 Mar 20223 years ago
- Contract Period
- 1 Mar 2022 - 28 Feb 2025 3-4 years
- Recurrence
- November 2026
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORKNEY ISLANDS COUNCIL
- Contact Name
- Denise Link, Matt Dunlop
- Contact Email
- denise.link@orkney.gov.uk, matt.dunlop@orkney.gov.uk
- Contact Phone
- +44 01856873535, +44 1856873535
Buyer Location
- Locality
- KIRKWALL
- Postcode
- KW15 1NY
- Post Town
- Kirkwall
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM2 Highlands and Islands
- Small Region (ITL 3)
- TLM20 Highlands and Islands
- Delivery Location
- TLM65 Orkney Islands
-
- Local Authority
- Orkney Islands
- Electoral Ward
- Kirkwall East
- Westminster Constituency
- Orkney and Shetland
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV433109&idx=1
16th November 2021 - ITT Telecare Calls Handling Services -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV433109&idx=2
16th November 2021 - Appendix 1 - Compliance Statement -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV433109
Provision of Telecare Calls Handling Service - Provision of Telecare Calls handling service to Orkney Islands Council's service users. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN451449
Provision of Telecare Calls Handling Service - Provision of Telecare Calls handling service to Orkney Islands Council's service users.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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