Tender

Mobile solution to deliver Housing Management and Repairs Service

FIFE HOUSING GROUP

This public procurement record has 1 release in its history.

Tender

01 Dec 2021 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The Fife Housing Group is currently seeking a mobile solution to enhance its Housing Management and Repairs Service, located in Dunfermline, UK. This tender is part of the selective procurement method and is in the active stage with a submission deadline set for 23rd December 2021. The group aims to implement a dynamic mobile platform that interfaces with their existing QL management system, to effectively manage operations for reactive repairs, inspections, and housing management functions. Given the urgency of the project, the solution must be operational by October 2022.

This procurement opportunity presents significant potential for businesses specialising in mobile software solutions, particularly those with experience in integrating with existing management systems. Companies focused on technology for social housing and community amenities would find aligning their services with the requirements of Fife Housing Group to be highly advantageous. With a robust procurement process aimed at fostering innovation in mobile service delivery, this tender could lead to long-term partnerships and growth within the social housing sector.

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Notice Information

Notice Title

Mobile solution to deliver Housing Management and Repairs Service

Notice Description

Fife Housing Group currently use QL as the Housing, Repairs and finance management system. In addition to the system, we require a number of our colleagues to work in an effective mobile environment in order to deliver: 1. A reactive repairs service which is operated in the main by an internal trade team 2. An inspection service for repairs, pre-termination and voids which is currently carried out by our Maintenance officers. 3. A Housing Management function by our Housing Officers when they are working in their respective patches. The reactive repairs service is currently using our current provider's mobile platform to issue and manage internal repair jobs. The platform is changing in the near future and Fife Housing Group wants to ensure that we are using the best platform for delivering this service. The inspection service and Housing Management on-site service is currently carried out using a combination of paper and emails back to the office for colleagues to provide information and update the back office system. This is not the most effective way of delivering this service and Fife Housing Group are looking to deliver a dynamic way of retrieving information from the main system when off site, as well as updating information from a mobile solution which in turn updates the back-office system. The final element of a mobile solution is to evaluate how we use our current website (which is currently being re-built) and how we best develop this into a user friendly, effective tenant portal. Due to the tight timescale; where support for our current mobile repairs solution will end in October 2022, we are looking for the mobile solution to be built, implemented and live by this deadline. Any new solution must interface seamlessly with our current back-office system; QL

Lot Information

Lot 1

Fife Housing Group currently use QL as the Housing, Repairs and finance management system. In addition to the system, we require a number of our colleagues to work in an effective mobile environment in order to deliver: 1. A reactive repairs service which is operated in the main by an internal trade team 2. An inspection service for repairs, pre-termination and voids which is currently carried out by our Maintenance officers. 3. A Housing Management function by our Housing Officers when they are working in their respective patches. The reactive repairs service is currently using our current provider's mobile platform to issue and manage internal repair jobs. The platform is changing in the near future and Fife Housing Group wants to ensure that we are using the best platform for delivering this service. The inspection service and Housing Management on-site service is currently carried out using a combination of paper and emails back to the office for colleagues to provide information and update the back office system. This is not the most effective way of delivering this service and Fife Housing Group are looking to deliver a dynamic way of retrieving information from the main system when off site, as well as updating information from a mobile solution which in turn updates the back-office system. The final element of a mobile solution is to evaluate how we use our current website (which is currently being re-built) and how we best develop this into a user friendly, effective tenant portal. Due to the tight timescale; where support for our current mobile repairs solution will end in October 2022, we are looking for the mobile solution to be built, implemented and live by this deadline. Any new solution must interface seamlessly with our current back-office system; QL

Renewal: 2 x 12 month extension available for maintenance of system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000675239
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434429
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Dec 20214 years ago
Submission Deadline
23 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FIFE HOUSING GROUP
Contact Name
Not specified
Contact Email
drew.moore@fifehg.org.uk
Contact Phone
+44 1383606162

Buyer Location

Locality
DUNFERMLINE
Postcode
KY11 8UU
Post Town
Kirkcaldy
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM01 Clackmannanshire and Fife
Delivery Location
TLM72 Clackmannanshire and Fife
Local Authority
Fife
Electoral Ward
Dunfermline Central
Westminster Constituency
Dunfermline and Dollar

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC434429
    Mobile solution to deliver Housing Management and Repairs Service - Fife Housing Group currently use QL as the Housing, Repairs and finance management system. In addition to the system, we require a number of our colleagues to work in an effective mobile environment in order to deliver: 1. A reactive repairs service which is operated in the main by an internal trade team 2. An inspection service for repairs, pre-termination and voids which is currently carried out by our Maintenance officers. 3. A Housing Management function by our Housing Officers when they are working in their respective patches. The reactive repairs service is currently using our current provider's mobile platform to issue and manage internal repair jobs. The platform is changing in the near future and Fife Housing Group wants to ensure that we are using the best platform for delivering this service. The inspection service and Housing Management on-site service is currently carried out using a combination of paper and emails back to the office for colleagues to provide information and update the back office system. This is not the most effective way of delivering this service and Fife Housing Group are looking to deliver a dynamic way of retrieving information from the main system when off site, as well as updating information from a mobile solution which in turn updates the back-office system. The final element of a mobile solution is to evaluate how we use our current website (which is currently being re-built) and how we best develop this into a user friendly, effective tenant portal. Due to the tight timescale; where support for our current mobile repairs solution will end in October 2022, we are looking for the mobile solution to be built, implemented and live by this deadline. Any new solution must interface seamlessly with our current back-office system; QL

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