Award

Contact Management System

SCOTTISH GOVERNMENT

This public procurement record has 1 release in its history.

Summary of the contracting process

The procurement process for a Contact Management System was conducted by the Scottish Government, located in Edinburgh, UK. The tender, initiated under an open procedure, was aimed at enhancing stakeholder interactions and was awarded on December 23, 2021. The total contract value is £334,230.24. It has been categorised under services, specifically in the social research sector, aligning with environmental protection and general public services. All activities related to this contract are now complete.

This tender presents significant opportunities for businesses looking to expand in the public services sector, particularly those offering software solutions and stakeholder management systems. Companies with expertise in social research and those capable of demonstrating a strong proficiency in managing stakeholder communications would be well-suited to compete in similar future tenders. The successful bid by Softcat Plc underscores the potential for large-scale firms to secure substantial contracts within government frameworks.

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Notice Title

Contact Management System

Notice Description

Contact Management System to manage interactions with stakeholders.

Lot Information

Lot 1

Contact Management System to manage stakeholders journey by documenting contact names, addresses and communications with the organisation.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000678347
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437842
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£334,230 £100K-£500K

Notice Dates

Publication Date
17 Jan 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Dec 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Contact Name
Not specified
Contact Email
eilidh.currie@gov.scot
Contact Phone
Not specified

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6QQ
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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