Award

CRM Scoping Consultancy

SCOTTISH CANALS

This public procurement record has 1 release in its history.

Summary of the contracting process

The procurement process for the "CRM Scoping Consultancy" was conducted by Scottish Canals, located in Glasgow, UK. This initiative falls under the services industry category and was carried out through an open procedure. The contract was awarded to Waterstons on 7th January 2022, with a total value of £95,000. The process has been marked as complete, following the successful delivery of the consultancy to support the scoping exercise for a CRM system.

This tender presents significant opportunities for businesses, particularly those specialised in consultancy services and CRM system implementation. Small and medium enterprises (SMEs) like Waterstons, which have proven capabilities in digital technology and public sector projects, would be well-suited to compete for similar contracts. Companies that can efficiently support government organisations in enhancing their customer relationship management systems will find this space particularly rewarding for growth.

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Notice Title

CRM Scoping Consultancy

Notice Description

To support Scottish Canals with the scoping exercise for a CRM system

Lot Information

Lot 1

To support Scottish Canals with a scoping exercise for a CRM system

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000678901
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437170
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£95,000 Under £100K

Notice Dates

Publication Date
7 Jan 20224 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jan 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH CANALS
Contact Name
Elaine Robertson
Contact Email
elaine.robertson@scottishcanals.co.uk
Contact Phone
Not specified

Buyer Location

Locality
GLASGOW
Postcode
G4 9SP
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Canal
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

WATERSTONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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