Award

Berwickshire HA Out of Hours Call Handling Service

LANGMUIR & HAY ON BEHALF OF BERWICKSHIRE HA

This public procurement record has 2 releases in its history.

Award

07 Mar 2023 at 00:00

PCS Notice - Website Contract Award Notice
Tender

11 Feb 2022 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The procurement process for the public contract titled "Berwickshire HA Out of Hours Call Handling Service" is led by Langmuir & Hay on behalf of Berwickshire HA. The contract falls under the services category and is located in Berwickshire, with the primary buyer being Langmuir & Hay. The procurement stage is in the award phase, with the contract awarded to SPS Doorguard Limited. The deadline for bids was on 14th March 2022.

This tender presents an opportunity for businesses, especially those in the call handling service industry, to compete for providing Out of Hours call handling services for Berwickshire Housing Association. Small and medium-sized enterprises (SMEs) with experience in call handling and customer service are well-suited to participate in this procurement. The contract, currently awarded to SPS Doorguard Limited, offers a chance for businesses to grow by providing essential services to a Housing Association in Berwickshire.

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Notice Information

Notice Title

Berwickshire HA Out of Hours Call Handling Service

Notice Description

Out of Hours Call Handling Service

Lot Information

Lot 1

BHA intends to appoint a single supplier to provide it with the Out of Hour call handling service.

Renewal: Discretionary Years 3 & 4

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000683088
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472934
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
£45,000 Under £100K
Awards Value
Not specified
Contracts Value
£31,812 Under £100K

Notice Dates

Publication Date
7 Mar 20232 years ago
Submission Deadline
14 Mar 2022Expired
Future Notice Date
Not specified
Award Date
6 Apr 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LANGMUIR & HAY ON BEHALF OF BERWICKSHIRE HA
Contact Name
Paul Black
Contact Email
paul@mblh.co.uk
Contact Phone
+44 7980621977

Buyer Location

Locality
GLASGOW
Postcode
KA3 1TG
Post Town
Kilmarnock
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM91 Scottish Borders
Local Authority
East Ayrshire
Electoral Ward
Kilmarnock North
Westminster Constituency
Kilmarnock and Loudoun

Supplier Information

Number of Suppliers
1
Supplier Name

SPS DOORGUARD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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