Award

Telephony Call Management System Support Services

PERTH & KINROSS COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

The procurement process involves Perth & Kinross Council, which is located in Perth, UK, seeking support services for their Telephony Call Management System. The tender, identified as PKC11775, was initiated as an open procedure and has reached the award stage, with the contract value set at £3,925.53. The contract was signed on 18 March 2022, marking the completion of the tendering process. The applicable industry category for this contract is services, specifically focusing on general public services and information technology.

This tender presents significant opportunities for businesses, particularly small to medium enterprises (SMEs) specialising in telephony and IT support services. Companies equipped to offer comprehensive telephony support and management solutions would be particularly well-suited to compete for this contract. As highlighted, there was one bid submitted, demonstrating a competitive environment that encourages targeted providers to engage with local councils for similar future contracts.

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Notice Title

Telephony Call Management System Support Services

Notice Description

Provision of support services for a Telephony Call Management System

Lot Information

Lot 1

Provision of support services for the Council's Telephony Call Management System

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000688522
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR444669
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,925 Under £100K

Notice Dates

Publication Date
29 Mar 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Mar 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PERTH & KINROSS COUNCIL
Contact Name
Wendy Morrison
Contact Email
wjmorrison@pkc.gov.uk
Contact Phone
+44 1738475000

Buyer Location

Locality
PERTH
Postcode
PH1 5PH
Post Town
Perth
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling

Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

DATA TRACK TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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