Integrated Incident, Risk Management & Patient Safety System

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

This public procurement record has 1 release in its history.

Tender

01 Jun 2022 at 01:00

Summary of the contracting process

The procurement process, initiated by The Common Services Agency, commonly known as NHS National Services Scotland (NSS), is currently in the Tender stage for the Integrated Incident, Risk Management & Patient Safety System. This service aims to enhance incident management within NHS Scotland, with a value of £5 million. The procurement is set to end on 1st July 2022, and the contract will primarily be conducted in Scotland. Interested suppliers are advised that the process follows a selective procurement method under a restricted procedure, and submissions must be made electronically via the specified portal.

This tender represents a significant opportunity for businesses specialising in healthcare technology, software development, and risk management solutions. Companies with relevant experience in delivering integrated systems that meet stringent NHS standards, including those with qualifications such as ISO 9001 or related certifications, would be well-positioned to compete. The contract duration is initially for four years, with possible extensions, allowing successful bidders to benefit from long-term engagement with NHS Scotland and contribute to the ongoing improvement of patient safety and risk management across the health service.

How relevant is this notice?

Notice Title

Integrated Incident, Risk Management & Patient Safety System

Notice Description

NHS Scotland are looking to procure a integrated incident, risk management and patient safety system.

Lot Information

Lot 1

NHS Scotland has a requirement to deliver an integrated incident, risk management and patient safety system. The current system ensures NHS boards are compliant with relevant legislation and satisfies a number of legal obligations and allows production of both local and national clinical reporting. The current system is nearing end of life, with no further development expected from supplier. The high level system requirement & purpose are as follows: - Incidents - report, manage and investigate incidents and near misses, including Serious Adverse Events (SAE) enabling compliance with SAE policy and statutory returns (e.g. Duty of Candour). - Claims - record all claims made against health boards, acting as both the medical negligence claims register and legal claims register, as required by health boards Scheme of Delegation to be maintained. - FOI - record all FOI requests made and record responses, reviews and appeals thereto. This enables health boards to report to the Scottish Information Commissioner on particular elements of performance as required, and ensure we comply with the relevant legislation in this. - Complaints - record complaints made to health boards allowing monitoring and reporting of such data. - Risk Register - a central repository for Risk Registers, capturing both risks that arise from our activities and external risks from the environment in which we operate. This allows a process for controls, mitigation and escalation. - M&M Reviews - support the management of Mortality & Morbidity (M&M) review meetings . - Care Experience - record, collate and theme Care Experience feedback reports, a key component of how we define quality care.

Renewal: The intention is to have a 48 month Framework agreement. Any subsequent call off contracts will have a 4 year term with optional extension periods of 2 x 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000694810
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN450078
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
OJEU - F2 - Contract Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72265000 - Software configuration services

72267000 - Software maintenance and repair services

72268000 - Software supply services

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
£5,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jun 20224 years ago
Submission Deadline
1 Jul 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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