Award

CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?

CITIZENS ADVICE SCOTLAND (CAS)

This public procurement record has 2 releases in its history.

Award

12 Sep 2023 at 00:00

Tender

31 May 2022 at 00:00

Summary of the contracting process

The procurement process led by Citizens Advice Scotland (CAS) for the "CivTech 7 - Challenge 7.11" involves an open procedure tender focused on services. The procurement stage is complete, with a contract awarded to Wyser Ltd worth £340,000, signed on 24th May 2023 in Edinburgh, UK. The challenge aims to leverage technology to enhance advice delivery for clients by integrating data and expertise from advisors within the CAS network.

This tender presents an opportunity for businesses, especially SMEs, to engage in public sector innovation and tech projects. The challenge offers a chance to develop solutions that improve public services in collaboration with the Scottish Government's Digital Directorate. Businesses that can offer innovative tech solutions, particularly those interested in data management and advisory services, are well-suited to compete and potentially secure future contracts related to creating sustainable, high-growth products. Applications were open between 15th August to 2nd September 2022, with the Accelerator Stage set to run from 3rd October 2022 to 28th January 2023.

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Notice Title

CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?

Notice Description

Citizens Advice Scotland is part of the Citizens Advice network - you may be familiar with Citizens Advice Bureaux, an essential service situated in many communities across Scotland. This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network's case management system. Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge , solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage which runs from the 15th of August to the 2nd of September 2022, where they are then developed further [and for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. The Accelerator Stage will run from the 3rd of October 2022 to the 28th of January 2023. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Renewal: Extensions may be required in order to complete the work

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000695284
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP488096
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services


CPV Codes

30230000 - Computer-related equipment

72000000 - IT services: consulting, software development, Internet and support

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£350,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£340,000 £100K-£500K

Notice Dates

Publication Date
12 Sep 20232 years ago
Submission Deadline
28 Jun 2022Expired
Future Notice Date
Not specified
Award Date
24 May 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CITIZENS ADVICE SCOTLAND (CAS)
Contact Name
Leigh Syme
Contact Email
leigh.syme@gov.scot
Contact Phone
+44 1315501077

Buyer Location

Locality
EDINBURGH
Postcode
EH7 4GB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith Walk
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

WYSER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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