Award

Social Media Listening Tool

VISITSCOTLAND

This public procurement record has 2 releases in its history.

Summary of the contracting process

VisitScotland has awarded a contract for the provision of a Social Media Listening Tool to Brandwatch after completing the procurement process. The contract, valued at £120,000 GBP, was signed on 29th March 2023. The procurement stage was an open procedure, and the contract falls under the services category. The procurement opportunity was based in Edinburgh, UKM75 region, with Ocean Point One being the buying organisation. The deadline for bids was on 23rd February 2023.

This tender for a Social Media Listening Tool by VisitScotland presents an opportunity for businesses specialising in marketing and tourism services, particularly those with expertise in social media analysis and interpretation. Suppliers who can offer innovative solutions in social listening, data analysis, and actionable insights are well-suited to compete in this procurement process. The contract offers a chance for business growth through providing services to support VisitScotland in their marketing and tourism strategies.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Social Media Listening Tool

Notice Description

VisitScotland has appointed a supplier to help us gather, analyse and interpret data from Social Media to provide actionable insights.

Lot Information

Lot 1

VisitScotland has appointed to help us gather, analyse and interpret data from Social Media to provide actionable insights.

Renewal: up to 2 x 12 months

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000720467
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475857
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212900 - Miscellaneous software development services and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£120,000 £100K-£500K

Notice Dates

Publication Date
10 Apr 20232 years ago
Submission Deadline
23 Feb 2023Expired
Future Notice Date
Not specified
Award Date
29 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
36 months

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
VISITSCOTLAND
Contact Name
Not specified
Contact Email
eileen.oneill@visitscotland.com
Contact Phone
+44 1314722222

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6JH
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

BRANDWATCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000720467-2023-04-10T00:00:00Z",
    "date": "2023-04-10T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000720467",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-6",
            "name": "VisitScotland",
            "identifier": {
                "legalName": "VisitScotland"
            },
            "address": {
                "streetAddress": "Ocean Point One, 94 Ocean Drive",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH6 6JH"
            },
            "contactPoint": {
                "email": "eileen.oneill@visitscotland.com",
                "telephone": "+44 1314722222",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Marketing/Tourism",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.visitscotland.org"
            }
        },
        {
            "id": "org-3",
            "name": "Edinburgh Sheriff Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-317",
            "name": "VisitScotland",
            "identifier": {
                "legalName": "VisitScotland"
            },
            "address": {
                "streetAddress": "Ocean Point One, 94 Ocean Drive",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH6 6JH"
            },
            "contactPoint": {
                "email": "eileen.oneill@visitscotland.com",
                "telephone": "+44 1314722222",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Marketing/Tourism",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.visitscotland.org"
            }
        },
        {
            "id": "org-319",
            "name": "Brandwatch",
            "identifier": {
                "legalName": "Brandwatch"
            },
            "address": {
                "streetAddress": "Sovereign House, Church St",
                "locality": "Brighton",
                "region": "UKJ21",
                "postalCode": "BN1 1UJ"
            },
            "contactPoint": {
                "telephone": "+44 7708141155"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-31",
            "name": "Edinburgh Sheriff Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court"
            },
            "address": {
                "streetAddress": "Sheriff Court House 27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "reviewContactPoint"
            ]
        }
    ],
    "buyer": {
        "name": "VisitScotland",
        "id": "org-317"
    },
    "tender": {
        "id": "VSEH23002",
        "title": "Social Media Listening Tool",
        "description": "VisitScotland has appointed a supplier to help us gather, analyse and interpret data from Social Media to provide actionable insights.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2023-02-23T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2023-02-23T12:00:00Z"
        },
        "documents": [
            {
                "id": "JAN469631",
                "documentType": "contractNotice",
                "title": "Social Media Listening Tool",
                "description": "VisitScotland like to enlist the help of a partner with experience and expertise in social listening, to help us gather, analyse and interpret data to provide actionable insights. The proposals from suppliers responding to this tender should explicitly explain how they will meet the requirements through the capabilities of their products and service.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN469631",
                "format": "text/html"
            },
            {
                "id": "JAN469631-1",
                "title": "ITT",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=1",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/msword"
            },
            {
                "id": "JAN469631-2",
                "title": "SoR",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=2",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN469631-3",
                "title": "SPD",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=3",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN469631-4",
                "title": "Pricing",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=4",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN469631-5",
                "title": "Data Protection",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=5",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/msword"
            },
            {
                "id": "JAN469631-6",
                "title": "Cloud Assessment",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=6",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN469631-7",
                "title": "T&Cs",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=7",
                "datePublished": "2023-01-26T15:24:10Z",
                "dateModified": "2023-01-26T15:24:10Z",
                "format": "application/msword"
            },
            {
                "id": "JAN469631-8",
                "title": "Clarification Notice",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN469631&idx=8",
                "datePublished": "2023-02-10T10:55:33Z",
                "dateModified": "2023-02-10T10:55:33Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "APR475857",
                "documentType": "awardNotice",
                "title": "Social Media Listening Tool",
                "description": "VisitScotland has appointed a supplier to help us gather, analyse and interpret data from Social Media to provide actionable insights.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475857",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "VisitScotland has appointed to help us gather, analyse and interpret data from Social Media to provide actionable insights.",
                "status": "complete",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 360
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "up to 2 x 12 months"
                }
            }
        ],
        "participationFees": [
            {
                "id": "1",
                "type": [
                    "document"
                ]
            }
        ],
        "bidOpening": {
            "date": "2023-02-23T12:00:00Z"
        },
        "communication": {
            "atypicalToolUrl": "http://www.publiccontractsscotland.gov.uk"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "72212900",
            "scheme": "CPV"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "36 months"
        }
    },
    "language": "EN",
    "description": "The contract value is the maximum available if all extensions are utilised (SC Ref:728742)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000720467"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000720467"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "VSEH23002",
            "suppliers": [
                {
                    "id": "org-319",
                    "name": "Brandwatch"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "VSEH23002",
            "awardID": "VSEH23002",
            "status": "active",
            "value": {
                "amount": 120000,
                "currency": "GBP"
            },
            "dateSigned": "2023-03-29T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1057",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "1058",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "1059",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "1060",
                "measure": "foreignBidsFromNonEU",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "1061",
                "measure": "electronicBids",
                "value": 3,
                "relatedLot": "1"
            }
        ]
    }
}