Award

Award of User Centred Design Services

SCOTTISH GOVERNMENT

This public procurement record has 1 release in its history.

Award

30 Mar 2023 at 12:57

Summary of the contracting process

The Argyll and Bute Council has awarded a contract to Communicate Technology PLC for the provision of User Centred Design Services. The tender, titled "Award of User Centred Design Services," falls under the services category. The procurement stage was at the award phase, with the tender period running from 13th March 2023 to 31st March 2023. The location of the contract is in Lochgilphead, and the buying organisation is the Scottish Government.

This tender presents an opportunity for businesses specializing in data analysis services, particularly those focused on user-centric design solutions. Companies with expertise in building accessible and informative platforms for care support services across various channels are well-suited to compete. The contract awarded to Communicate Technology PLC, valued at £25,312, signifies the importance of high-quality design services in enhancing user experiences in the public sector.

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Notice Title

Award of User Centred Design Services

Notice Description

The development of this project will lead to a single, accessible, trusted place for information related to care support services (covering all non-digital channels).That can be:* Continuously improved using real user feedback and analytics* Regularly reviewed and updated through the content creation process to reflect the update and development of any NCS Policies, strategies or servicesWork is required to be carried out on;* Consolidation of presented insights gathered* Creation of illustrative 'as-is' user journeys covering a range of user needs and personas including;o Local Governmento Mygov.scoto Care Information Scotland content with associated analytics (including contact centre)o Hosted online content to illustrate journeys through public sector, independent and voluntary sector organisations* Creation of high level 'to-be' service blueprint that proposes how improvements to services could work with 'Digital Front Door'.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000722290
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR475048
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72316000 - Data analysis services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£25,312 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Mar 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH GOVERNMENT
Additional Buyers

ARGYLL AND BUTE COUNCIL

SCOTTISH GOVERNMENT- SASA

UNIVERSITY OF GLASGOW

Contact Name
Finance Procurement Office, MPIP, Procurement, Commercial and Contract Management, Purchasing
Contact Email
laura.mcnaughton@argyll-bute.gov.uk, mark.frater@sasa.gov.scot, stephen.otiende@glasgow.ac.uk
Contact Phone
+44 1412420133, +44 1413304012, +44 1586555958, +441312448890

Buyer Location

Locality
LOCHGILPHEAD
Postcode
PA31 8RT
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
5
Supplier Names

COMMUNICATE TECHNOLOGY

OCF

QIAGEN

QUORUM CYBER SECURITY

THIS IS MILK

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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