D3 Tenders | RoS CSAT Telephone Survey (Market Research)

Notice Information

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Notice Title

RoS CSAT Telephone Survey (Market Research)

Notice Description

Registers of Scotland (RoS) are keen to continue to conduct research with its top 100 customers. The aim of the research is to measure satisfaction with the service received.

Procurement Information

As per SG Market Research Framework guidelines the provider who is identified as the most advantageous tender can be approached and awarded the Direct Award if the value of the requirement is under 20k. However, in this instance RoS awarded the Direct Award to the 2nd supplier on the framework "Progressive Partnership" as the first ranked supplier declined. The cost to RoS is GBP 11,550.00 before VAT.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000724597
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472688
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: PCS Notice - Website Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Limited
Procurement Method Details: Award procedure without prior publication of a call for competition
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 79 - Business services: law, marketing, consulting, recruitment, printing and security
CPV Codes: 79310000 - Market research services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £11,550 Under £100K

Notice Dates

Publication Date: 3 Mar 20233 years ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 31 Jan 20233 years ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Not Specified
Contracts Status: Active

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: REGISTERS OF SCOTLAND
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: EDINBURGH
Postcode: EH8 7AU
Post Town: Edinburgh
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM1 East Central Scotland
Small Region (ITL 3): TLM13 City of Edinburgh
Delivery Location: TLM75 City of Edinburgh
Local Authority: City of Edinburgh
Electoral Ward: Craigentinny/Duddingston
Westminster Constituency: Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers: 1
Supplier Name: PROGRESSIVE PARTNERSHIP

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472688
RoS CSAT Telephone Survey (Market Research) - Registers of Scotland (RoS) are keen to continue to conduct research with its top 100 customers. The aim of the research is to measure satisfaction with the service received.

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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