Notice Information
Notice Title
Provision of Hotel Boking Services
Notice Description
The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in
Lot Information
Lot 1
The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000728427
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB497646
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
55 - Hotel, restaurant and retail trade services
98 - Other community, social and personal services
-
- CPV Codes
55100000 - Hotel services
55110000 - Hotel accommodation services
55130000 - Other hotel services
98341000 - Accommodation services
Notice Value(s)
- Tender Value
- £250,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £273,462 £100K-£500K
Notice Dates
- Publication Date
- 1 Feb 20242 years ago
- Submission Deadline
- 8 May 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 31 May 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- 60 month
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF THE HIGHLANDS AND ISLANDS
- Contact Name
- Julie Fraser
- Contact Email
- ayoung@apuc-scot.ac.uk
- Contact Phone
- +44 1463279000
Buyer Location
- Locality
- INVERNESS
- Postcode
- IV2 3JH
- Post Town
- Inverness
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM2 Highlands and Islands
- Small Region (ITL 3)
- TLM20 Highlands and Islands
- Delivery Location
- TLM6 Highlands and Islands
-
- Local Authority
- Highland
- Electoral Ward
- Inverness Millburn
- Westminster Constituency
- Inverness, Skye and West Ross-shire
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=1
6th April 2023 - UHI-RES-27043 - Provision of Hotel Booking Services ITT -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=2
6th April 2023 - Appendix a - Form of Tender -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=3
6th April 2023 - Appendix B - Freedom of Information -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=4
6th April 2023 - Appendix C - Terms & Conditions -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=5
6th April 2023 - Appendix D - Supply Chain Code of Conduct -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=6
6th April 2023 - Appendix E - Pricing Schedule -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=7
6th April 2023 - Appendix F - Technical Questionnaire -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=8
6th April 2023 - Appendix G - GDRP Vendor Data Processor Assurance Assessment -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=APR475719&idx=9
6th April 2023 - Appendix H - Cloud Risk Evaluation Questionnaire -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475719
Provision of Hotel Boking Services - he Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB497646
Provision of Hotel Boking Services - The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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