Award

Provision of Hotel Boking Services

UNIVERSITY OF THE HIGHLANDS AND ISLANDS

This public procurement record has 2 releases in its history.

Award

01 Feb 2024 at 00:00

Tender

06 Apr 2023 at 00:00

Summary of the contracting process

The University of the Highlands and Islands, located in Inverness, UK, has awarded a contract for the provision of Hotel Booking Services. The tender, with the title "Provision of Hotel Booking Services", falls under the Education industry category. The procurement process has reached the award stage, with a contract value of £273,462.05 GBP signed on 31st May 2023.

This tender presents an opportunity for businesses, particularly those in the services sector, to provide internet coverage and online booking services for the University. Companies capable of managing online booking services, updating rates, advertising promotions, and ensuring efficient guest communication would be well-suited to compete. The procurement method followed an open procedure, creating a transparent and competitive environment for interested suppliers to participate in the tender process.

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Notice Title

Provision of Hotel Boking Services

Notice Description

The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in

Lot Information

Lot 1

The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000728427
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB497646
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

98 - Other community, social and personal services


CPV Codes

55100000 - Hotel services

55110000 - Hotel accommodation services

55130000 - Other hotel services

98341000 - Accommodation services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£273,462 £100K-£500K

Notice Dates

Publication Date
1 Feb 20242 years ago
Submission Deadline
8 May 2023Expired
Future Notice Date
Not specified
Award Date
31 May 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
60 month

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF THE HIGHLANDS AND ISLANDS
Contact Name
Julie Fraser
Contact Email
ayoung@apuc-scot.ac.uk
Contact Phone
+44 1463279000

Buyer Location

Locality
INVERNESS
Postcode
IV2 3JH
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness Millburn
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

CITY ROOM RENTALS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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