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Lotted Gas Services and Reactive Repairs

Key Housing Association

This public procurement record has 2 releases in its history.

Award

09 Sep 2026 at 01:00

OJEU - F3 - Contract Award Notice
Tender

02 Jun 2023 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

Key Housing Association procured gas servicing and reactive repair services for its housing stock, with possible ad-hoc boiler replacements, full heating-system renewals and related heating-system works. The requirement was divided into two service areas: approximately 576 dwellings in Southern and Central Scotland, and approximately 65 dwellings in the Highlands of Scotland. Work is delivered to properties listed by the association, with scope potentially extending across a wider geographical area. This is a services contract for organisations experienced in domestic gas maintenance, reactive repairs, boiler changes and heating-system renewal. The buyer is Key Housing Association, based in Glasgow, acting as a central purchasing body for the associated housing organisations.

The procurement used an open procedure and is complete. It was divided into two lots, and suppliers could bid for either or both. Lot 1, Southern and Central Scotland, was awarded to James Frew Ltd for £598,423.70; Lot 2, Highlands of Scotland, was awarded to Richard Irvin FM Limited for £438,091. Both contracts were signed on 23 August 2023, and both awards began on 3 July 2023. Each contract has a three-year period, with the buyer holding discretion to extend it through multiple single-year extensions. Quality counted for 60% of the evaluation and cost of service for 40%. Two bids were received for each lot. Electronic payment and ordering apply, electronic invoicing is allowed, and bids had to remain valid for 90 days.

This award shows established demand from Key Housing Association for geographically separated domestic gas maintenance and repair provision, including responsive work and larger heating-system interventions. A credible future competitor would need to resource either or both Scottish service areas, manage work across housing properties, and demonstrate qualified gas-service delivery at the relevant housing-stock scale. The buyer required staff names and qualifications, and restricted performance to an appropriately qualified profession. Essential credentials included Gas Safe membership and accreditation with NICEIC, SELECT, Part P or equivalent organisations. Suppliers would also need experience in boiler replacement, full system renewal, reactive repairs and associated heating works, supported by effective performance management against contractual KPIs.

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Notice Information

Notice Title

Lotted Gas Services and Reactive Repairs

Notice Description

Gas Services and Reactive Repairs Contract to approximately 576 (gas) dwellings in the Southern and Central regions of Scotland and 65 in the Highlands of Scotland for The Associations in total (individual broken down below) as per the attached address lists but may include a wider geographical area in future. The contract may also include some Ad-Hoc Boiler and Full System Renewals as required. The contract is offered in 2 lots as listed below, bidder can bid for any number of lots i.e. Lot 1 only or Lot 2 only or both Lots 1 & 2 Lot 1 - Southern and Central Scotland - 576 dwellings Lot 2 - Highlands of Scotland - 65 dwellings

Lot Information

Southern and Central Scotland - 576 dwellings

Gas Services and Reactive Repairs Contract to approximately 576 (gas) dwellings in the Southern and Central regions of Scotland and 65 in the Highlands of Scotland for The Associations in total (individual broken down below) as per the attached address lists but may include a wider geographical area in future. The contract may also include some Ad-Hoc Boiler and Full System Renewals as required. The contract is offered in 2 lots as listed below, bidder can bid for any number of lots i.e. Lot 1 only or Lot 2 only or both Lots 1 & 2 Lot 1 - Southern and Central Scotland - 576 dwellings KHA wishes to enter into Measured-Term Contract Agreements (MTCA) with an organisation/supplier who is suitably qualified and experienced in the provision of Gas Services and Reactive Repairs and Ad-hoc Boiler and Full System Renewal. The contract will be for a three (3) year period with the option to extend for multiple two (2) single one-year periods solely at The Clients discretion.. All as per the ITT

Options: Adhoc Boiler changes and associated works Adhoc Full System renewal and associated works Any other works in connection with heating systems

Renewal: The contract will be for a three (3) year period with the option to extend for multiple two (2) single one-year periods solely at The Clients discretion.

Highlands of Scotland - 65 dwellings

Gas Services and Reactive Repairs Contract to approximately 576 (gas) dwellings in the Southern and Central regions of Scotland and 65 in the Highlands of Scotland for The Associations in total (individual broken down below) as per the attached address lists but may include a wider geographical area in future. The contract may also include some Ad-Hoc Boiler and Full System Renewals as required. The contract is offered in 2 lots as listed below, bidder can bid for any number of lots i.e. Lot 1 only or Lot 2 only or both Lots 1 & 2 Lot 2 - Highlands of Scotland - 65 dwellings The KHA wishes to enter into Measured-Term Contract Agreements (MTCA) with an organisation/supplier who is suitably qualified and experienced in the provision of Gas Services and Reactive Repairs and Ad-hoc Boiler and Full System Renewal. The contract will be for a three (3) year period with the option to extend for multiple two (2) single one-year periods solely at The Clients discretion.. All as per the ITT

Options: Adhoc Boiler changes and associated works Adhoc Full System renewal and associated works Any other works in connection with heating systems

Renewal: The contract will be for a three (3) year period with the option to extend for multiple two (2) single one-year periods solely at The Clients discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000734194
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564123
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

50531200 - Gas appliance maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,036,514 £1M-£10M

Notice Dates

Publication Date
9 Sep 20261 months ago
Submission Deadline
3 Jul 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
See ITT for details

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Key Housing Association
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G4 0HT
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM6 Highlands and Islands, TLM62 Inverness and Nairn, Moray, and Badenoch and Strathspey, TLM8 West Central Scotland, TLM92 Dumfries and Galloway, TLM93 North Ayrshire and East Ayrshire, TLM94 South Ayrshire, TLM95 South Lanarkshire
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
2
Supplier Names

James Frew Ltd

Richard Irvin FM Limited

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480113&idx=1
    2nd June 2023 - Lot 2 Tender Pack - Highlands
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480113&idx=2
    2nd June 2023 - Lot 1 Tender Pack - Central & South
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN480113
    Lotted Gas Services and Reactive Repairs - Gas Services and Reactive Repairs Contract to approximately 576 (gas) dwellings in the Southern and Central regions of Scotland and 65 in the Highlands of Scotland for The Associations in total (individual broken down below) as per the attached address lists but may include a wider geographical area in future. The contract may also include some Ad-Hoc Boiler and Full System Renewals as required. The contract is offered in 2 lots as listed below, bidder can bid for any number of lots i.e. Lot 1 only or Lot 2 only or both Lots 1 & 2 Lot 1 - Southern and Central Scotland - 576 dwellings Lot 2 - Highlands of Scotland - 65 dwellings
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564123
    Lotted Gas Services and Reactive Repairs - Gas Services and Reactive Repairs Contract to approximately 576 (gas) dwellings in the Southern and Central regions of Scotland and 65 in the Highlands of Scotland for The Associations in total (individual broken down below) as per the attached address lists but may include a wider geographical area in future. The contract may also include some Ad-Hoc Boiler and Full System Renewals as required. The contract is offered in 2 lots as listed below, bidder can bid for any number of lots i.e. Lot 1 only or Lot 2 only or both Lots 1 & 2 Lot 1 - Southern and Central Scotland - 576 dwellings Lot 2 - Highlands of Scotland - 65 dwellings

Open Contracting Data Standard (OCDS)

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