Tender

Gaelic Research Services

SEIRBHEIS NAM MEADHANAN GÀIDHLIG (THE GAELIC MEDIA SERVICE)

This public procurement record has 1 release in its history.

Tender

12 Jun 2023 at 00:00

Summary of the contracting process

The procurement process for the contract titled "Gaelic Research Services" is being conducted by Seirbheis nam Meadhanan Gàidhlig (The Gaelic Media Service), located in Stornoway, Isle of Lewis. The contract falls under the Broadcasting industry category and is currently in the Tender stage. The deadline for tender submission is 27th June 2023 at 14:00 GMT. The contract value is £240,000 GBP and the procurement method is an open procedure. The contract will commence on 2nd October 2023 for a duration of three years, with a possible one-year extension option.

This tender presents an opportunity for service providers interested in conducting research on Gaelic media consumption. Businesses with expertise in audience research, media tracking, and reporting are well-suited to compete for this contract. The scope involves creating and managing a panel for measuring viewership of specific Gaelic content across various platforms and providing insights to support Gaelic media strategy. The successful applicant will be expected to deliver weekly reports, conduct focus groups, and interact closely with MG ALBA and BBC ALBA executives to analyse data and provide strategic insights.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Gaelic Research Services

Notice Description

Applications are invited from service providers to recruit, operate and maintain a Gaelic Audience Panel ("the panel") primarily aimed at measuring viewership of BBC ALBA video content on linear television and non-linear (iPlayer, online and social media) platforms as well as capturing data on listenership of BBC Radio nan Gaidheal and on how consumption of SpeakGaelic and LearnGaelic video content on non-linear platforms intersects with BBC ALBA viewership. The panel must have a minimum of 300 active members who complete a weekly diary recording their media consumption and qualitative assessment of content consumed during the specified week. Reporting of the survey results to MG ALBA will be on a weekly basis. The contract will commence on Monday 2 October 2023 for three years with an option to extend for one year at the discretion of MG ALBA and with the agreement of both parties.

Lot Information

Lot 1

- A panel comprised of not less than 550 people aged 16+ with a response rate of 300+ people per week; - successful delivery of research based on a demographically - including life stage, disposable income, lifestyle, range of media behaviours and age factors - and geographically representative panel comprising users of Gaelic, both speakers and learners; - Weekly reports based on designed surveys capturing daily and weekly Gaelic media consumption; - Measurement and reporting on how under 35s and other audiences with a multi-platform, digital-first approach consume Gaelic media; - The creation and management of quarterly moderated on-line focus groups per annum with a focus on specific demographic, linguistic or geographic groups of the panel and/or specific Gaelic content propositions, to be agreed in advance with MG ALBA, and the quarterly reporting of findings. In order to ensure delivery, the successful applicant will be expected to provide the following, which will form part of the contract: Strategy and Planning 1. Deliver a panel operating and maintenance strategy including a panel member replenisher programme; 2. Plans to incentivise hard to reach respondents i.e. under 35's; 3. Design and maintenance of surveys capturing daily and weekly Gaelic media consumption, including 10% of surveys offline/paper-based to the extent agreed to be necessary for completeness of data; 4. Design quarterly moderated online focus groups to add additional information to the quarterly reports; 5. Regularly assess the implementation and impact of the panel and if necessary adjust accordingly; 6. Breakdown of how the budget will be spent. Execution 7. Be the key delivery partner for MG ALBA's Gaelic audience research; 8. Meet quarterly with MG ALBA and senior BBC ALBA executives to analyse reports; 9. Collection and collation of offline/paper-based panellist raw data, to the extent agreed to be necessary for completeness of data; 10. Processing and weighting of panellist raw data; 11. Creation of weekly/monthly/annual reports and data files with designs bespoke to MG ALBA's requirements; 12. Weekly/monthly/annual reporting including presentations and excel data files delivered via email; 13. Understand the BBC ALBA and Radio nan Gaidheal services; 14. Provide insights at agreed intervals into the attitudes of Gaelic learners to the SpeakGaelic and, if appropriate, the LearnGaelic brands; 15. Provide strategy, insight and support at quarterly meetings or at agreed other key periods in the year; 16. Collaborate with BBC research colleagues. The aim of the activity is: - To measure, track and report on the consumption of Gaelic media providing insights into the panel's range of media behaviours; - To measure, track and report the panel's use of different media platforms; - To measure, track and report the panel's awareness of the BBC ALBA brand and level of satisfaction with Gaelic media; - To analyse the panel data to provide insights into audience consumption and behaviour and use these insights to support Gaelic media strategy including Gaelic language learning provision. Outcomes: - Weekly panel information and insight into Gaelic media consumption on all platforms including digital platforms; - Quarterly insight into consumption and verbatim feedback on the SpeakGaelic media products and the LearnGaelic website. Measurable KPIs will be agreed upon the appointment of the successful tenderer.

Renewal: A one-year or two year option to extend at the discretion of MG ALBA and with the agreement of both parties.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000735068
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN480801
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20232 years ago
Submission Deadline
27 Jun 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Oct 2023 - 1 Oct 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SEIRBHEIS NAM MEADHANAN GÀIDHLIG (THE GAELIC MEDIA SERVICE)
Contact Name
Not specified
Contact Email
tender@mgalba.com
Contact Phone
+44 851705550

Buyer Location

Locality
ISLE OF LEWIS
Postcode
HS1 2SD
Post Town
Outer Hebrides
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM64 Na h-Eileanan Siar

Local Authority
Na h-Eileanan Siar
Electoral Ward
Steòrnabhagh a Deas
Westminster Constituency
Na h-Eileanan an Iar

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000735068-2023-06-12T00:00:00Z",
    "date": "2023-06-12T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000735068",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-127",
            "name": "Seirbheis nam Meadhanan Gaidhlig (The Gaelic Media Service)",
            "identifier": {
                "legalName": "Seirbheis nam Meadhanan Gaidhlig (The Gaelic Media Service)"
            },
            "address": {
                "streetAddress": "Seaforth Road, Stornoway",
                "locality": "Isle of Lewis",
                "region": "UKM64",
                "postalCode": "HS1 2SD"
            },
            "contactPoint": {
                "email": "tender@mgalba.com",
                "telephone": "+44 851705550",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body established under the Broadcasting Act 1990",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "Broadcasting",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "Gaelic Media",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.mgalba.com"
            }
        },
        {
            "id": "org-88",
            "name": "Stornoway Sheriff Court",
            "identifier": {
                "legalName": "Stornoway Sheriff Court"
            },
            "address": {
                "streetAddress": "Lewis Street",
                "locality": "Stornoway",
                "postalCode": "HS1"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Seirbheis nam Meadhanan Gaidhlig (The Gaelic Media Service)",
        "id": "org-127"
    },
    "tender": {
        "id": "ocds-r6ebe6-0000735068",
        "title": "Gaelic Research Services",
        "description": "Applications are invited from service providers to recruit, operate and maintain a Gaelic Audience Panel (\"the panel\") primarily aimed at measuring viewership of BBC ALBA video content on linear television and non-linear (iPlayer, online and social media) platforms as well as capturing data on listenership of BBC Radio nan Gaidheal and on how consumption of SpeakGaelic and LearnGaelic video content on non-linear platforms intersects with BBC ALBA viewership. The panel must have a minimum of 300 active members who complete a weekly diary recording their media consumption and qualitative assessment of content consumed during the specified week. Reporting of the survey results to MG ALBA will be on a weekly basis. The contract will commence on Monday 2 October 2023 for three years with an option to extend for one year at the discretion of MG ALBA and with the agreement of both parties.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "79310000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "MG ALBA's main office is in Stornoway, with another base in Glasgow although this project will eb undertaken remotely."
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM64"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 240000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2023-06-27T14:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2023-06-27T17:00:00Z"
        },
        "documents": [
            {
                "id": "JUN480801",
                "documentType": "contractNotice",
                "title": "Gaelic Research Services",
                "description": "Applications are invited from service providers to recruit, operate and maintain a Gaelic Audience Panel (\"the panel\") primarily aimed at measuring viewership of BBC ALBA video content on linear television and non-linear (iPlayer, online and social media) platforms as well as capturing data on listenership of BBC Radio nan Gaidheal and on how consumption of SpeakGaelic and LearnGaelic video content on non-linear platforms intersects with BBC ALBA viewership. The panel must have a minimum of 300 active members who complete a weekly diary recording their media consumption and qualitative assessment of content consumed during the specified week. Reporting of the survey results to MG ALBA will be on a weekly basis. The contract will commence on Monday 2 October 2023 for three years with an option to extend for one year at the discretion of MG ALBA and with the agreement of both parties.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN480801",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "JUN480801-1",
                "title": "Gaelic Research Services",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480801&idx=1",
                "datePublished": "2023-06-12T08:38:16Z",
                "dateModified": "2023-06-12T08:38:16Z",
                "format": "application/pdf"
            },
            {
                "id": "JUN480801-2",
                "title": "Updated ITT document with extended dates and correct extension period.",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN480801&idx=2",
                "datePublished": "2023-08-03T10:58:59Z",
                "dateModified": "2023-08-03T10:58:59Z",
                "format": "application/pdf"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "- A panel comprised of not less than 550 people aged 16+ with a response rate of 300+ people per week; - successful delivery of research based on a demographically - including life stage, disposable income, lifestyle, range of media behaviours and age factors - and geographically representative panel comprising users of Gaelic, both speakers and learners; - Weekly reports based on designed surveys capturing daily and weekly Gaelic media consumption; - Measurement and reporting on how under 35s and other audiences with a multi-platform, digital-first approach consume Gaelic media; - The creation and management of quarterly moderated on-line focus groups per annum with a focus on specific demographic, linguistic or geographic groups of the panel and/or specific Gaelic content propositions, to be agreed in advance with MG ALBA, and the quarterly reporting of findings. In order to ensure delivery, the successful applicant will be expected to provide the following, which will form part of the contract: Strategy and Planning 1. Deliver a panel operating and maintenance strategy including a panel member replenisher programme; 2. Plans to incentivise hard to reach respondents i.e. under 35's; 3. Design and maintenance of surveys capturing daily and weekly Gaelic media consumption, including 10% of surveys offline/paper-based to the extent agreed to be necessary for completeness of data; 4. Design quarterly moderated online focus groups to add additional information to the quarterly reports; 5. Regularly assess the implementation and impact of the panel and if necessary adjust accordingly; 6. Breakdown of how the budget will be spent. Execution 7. Be the key delivery partner for MG ALBA's Gaelic audience research; 8. Meet quarterly with MG ALBA and senior BBC ALBA executives to analyse reports; 9. Collection and collation of offline/paper-based panellist raw data, to the extent agreed to be necessary for completeness of data; 10. Processing and weighting of panellist raw data; 11. Creation of weekly/monthly/annual reports and data files with designs bespoke to MG ALBA's requirements; 12. Weekly/monthly/annual reporting including presentations and excel data files delivered via email; 13. Understand the BBC ALBA and Radio nan Gaidheal services; 14. Provide insights at agreed intervals into the attitudes of Gaelic learners to the SpeakGaelic and, if appropriate, the LearnGaelic brands; 15. Provide strategy, insight and support at quarterly meetings or at agreed other key periods in the year; 16. Collaborate with BBC research colleagues. The aim of the activity is: - To measure, track and report on the consumption of Gaelic media providing insights into the panel's range of media behaviours; - To measure, track and report the panel's use of different media platforms; - To measure, track and report the panel's awareness of the BBC ALBA brand and level of satisfaction with Gaelic media; - To analyse the panel data to provide insights into audience consumption and behaviour and use these insights to support Gaelic media strategy including Gaelic language learning provision. Outcomes: - Weekly panel information and insight into Gaelic media consumption on all platforms including digital platforms; - Quarterly insight into consumption and verbatim feedback on the SpeakGaelic media products and the LearnGaelic website. Measurable KPIs will be agreed upon the appointment of the successful tenderer.",
                "status": "active",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "startDate": "2023-10-02T00:00:00Z",
                    "endDate": "2026-10-01T00:00:00Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "A one-year or two year option to extend at the discretion of MG ALBA and with the agreement of both parties."
                }
            }
        ],
        "bidOpening": {
            "date": "2023-06-27T17:00:00Z",
            "address": {
                "streetAddress": "Stornoway, Isle of Lewis"
            }
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "otherRequirements": {
            "requiresStaffNamesAndQualifications": true
        },
        "submissionTerms": {
            "languages": [
                "en",
                "gd"
            ]
        },
        "classification": {
            "id": "79310000",
            "scheme": "CPV"
        },
        "hasRecurrence": false
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=735068. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:735068)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000735068"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Notice"
}