Award

PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

UNIVERSITY OF GLASGOW

This public procurement record has 2 releases in its history.

Award

03 Jan 2024 at 00:00

OJEU - F3 - Contract Award Notice
Tender

22 Jun 2023 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The University of Glasgow has awarded a contract for the provision of Teams telephony and contact centre services. The tender, identified as PURCH2254, was part of an open procurement process and was awarded to GCI Network Solutions. The University, located in Glasgow, UK, awarded the contract on 23rd October 2023. The contract is in the services category and follows an open procedure. The contracting process was initiated by the University of Glasgow, and the tender description can be accessed via Public Contracts Scotland.

This contract opportunity for Teams telephony and contact centre services by the University of Glasgow can be beneficial for businesses specializing in telecommunications and technology services. The tender, currently in an active status, invites suppliers to support the migration to Microsoft Teams Voice. The University is seeking a supplier to provide design, hardware, installation, configuration, and support services. Businesses with expertise in telephony solutions and contact centre technologies are well-suited to compete for this procurement opportunity. The tender deadline for submissions is 24th July 2023, requiring electronic submissions via Public Contracts Scotland.

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Notice Information

Notice Title

PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Notice Description

AWARD OF PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Lot Information

Lot 1

AWARD OF PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Renewal: Period of 3 years with the option to extend for 2 periods of 12 months each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000736380
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN495760
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£955,800 £500K-£1M

Notice Dates

Publication Date
3 Jan 20242 years ago
Submission Deadline
24 Jul 2023Expired
Future Notice Date
Not specified
Award Date
23 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF GLASGOW
Contact Name
Con Church, Elizabeth McLaughlin
Contact Email
con.church@glasgow.ac.uk, elizabeth.mclaughlin@glasgow.ac.uk
Contact Phone
+44 1413305476, +44 1413306613

Buyer Location

Locality
GLASGOW
Postcode
G12 8QQ
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Hillhead
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

GCI NETWORK SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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