Award

Salesforce Technical Support Services

EDUCATION SCOTLAND

This public procurement record has 1 release in its history.

Summary of the contracting process

Education Scotland has completed an award for Salesforce Technical Support Services through an open procedure. The tender description focuses on providing support to develop and enhance the Customer Relationship Management (CRM) tool procured under licence from Salesforce. The award was given to Computacenter (UK) Ltd, with a contract value of £265,044. The procurement took place in Livingston, UKM, and falls under the services category. The contracting authority is Education Scotland with Alison Duff as the contact person.

This tender for Salesforce Technical Support Services presents an opportunity for businesses providing technical support services, particularly those experienced in CRM tools like Salesforce. The procurement stage is now at the award phase, indicating the completion of the competitive bidding process. The contract with a value of £265,044 was signed on 8th August 2023. Businesses interested in providing support services in the education sector within Scotland may find this opportunity well-suited for their growth strategy.

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Notice Title

Salesforce Technical Support Services

Notice Description

Salesforce Technical Support Services to provide support to develop and enhance the Customer Relationship Management (CRM) tool procured under licence from Salesforce.

Lot Information

Lot 1

Salesforce Technical Support Services. Call off under single supplier framework - Scottish Government Software Value Added Reseller Framework SP-21-034

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000742233
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG486389
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£265,044 £100K-£500K

Notice Dates

Publication Date
21 Aug 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Aug 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EDUCATION SCOTLAND
Contact Name
Alison Duff
Contact Email
alison.duff@gov.scot
Contact Phone
+44 1412202320

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6GA
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM Scotland

Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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