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New Mobilising System

Scottish Fire and Rescue Service

This public procurement record has 3 releases in its history.

Award

29 Apr 2024 at 01:00

OJEU - F3 - Contract Award Notice
TenderUpdate

14 Feb 2024 at 00:00

OJEU - F14 - Corrigendum
Tender

11 Jan 2024 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Scottish Fire and Rescue Service, based in Cambuslang, UK, has recently completed an unsuccessful procurement process for a "New Mobilising System" within the "Public order and safety" industry category. The tender, identified by the ID T5A-007-2324, aimed to procure an externally hosted solution to support emergency call handling, incident management, and staff training. Although the procurement was unsuccessful, business users may find opportunities in providing similar solutions tailored to enhancing emergency response operations.

This active tender by the Scottish Fire and Rescue Service for the "New Mobilising System" presents opportunities for businesses specialising in technology solutions and emergency services. With an open procurement stage and an upcoming submission deadline of 11th March 2024, interested parties can engage in this service-oriented procurement process, focusing on meeting specific quality and pricing criteria. The opportunity includes options for additional services and potential contract extensions, catering to businesses looking for recurring service contracts within the emergency response sector.

How relevant is this notice?

Notice Information

Notice Title

New Mobilising System

Notice Description

SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony

Lot Information

Lot 1

SFRS are a national organisation delivering front-line services locally from three strategically positioned hubs, or Service Delivery Areas (SDA) based in the North, West and East of Scotland. SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives. The scope of the New Mobilising System will include for the following as a minimum: - Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources. - Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations. - Provide management information and reporting systems, and call recording and storage systems for control operator activity. - Analysis, review and re-engineering of business processes, teams and data supported by the new technology. - Design and delivery of a staff training programme for operators, users, and those who interact with the system. - Provision of 999 telephony

Options: SFRS reserves the right to procure additional services throughout the duration of the contract in line with the contractor rates submitted as part of the tender submissions.

Renewal: SFRS reserves the right to extend the contract by three (3) additional twelve (12) month periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000748371
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR504124
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

42 - Industrial machinery

72 - IT services: consulting, software development, Internet and support

CPV Codes

35710000 - Command, control, communication and computer systems

35711000 - Command, control, communication systems

42961000 - Command and control system

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20242 years ago
Submission Deadline
11 Mar 2024Expired
Future Notice Date
Not specified
Award Date
29 Apr 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
April 2033

Notice Status

Tender Status
Unsuccessful
Lots Status
Unsuccessful
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Fire and Rescue Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBUSLANG
Postcode
G72 7NA
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM Scotland
Local Authority
South Lanarkshire
Electoral Ward
Cambuslang East
Westminster Constituency
Rutherglen

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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