Notice Information
Notice Title
ITT for HES User Experience Research Framework Agreement
Notice Description
Energy Saving Trust is seeking to agree a Framework of experienced user experience research Consultants, who will be appointed to support its digital development on a Call-Off basis.
Lot Information
Recurring general user journey and user experience research: complete HES offerings
The purpose of this research is understanding the user journeys and user experience across customer advice journeys, websites and interactive tools in a recurring manner.
Renewal: As described in the ITT
Concept testing: new advice channels, products, and servicesThe purpose of this research is to gain insight into consumer response to new ideas for digital products, which will be used to inform development decisions.
Renewal: As described in the ITT document
Recurring general usability and user experience research: existing interactive toolsThe purpose of this research is to study specific interactive tools at various stages of development, with a focus on usability and user experience, and support them towards user-led design. This work is likely to be divided up by tool and may require separate methodology. There will likely be an ad-hoc consultancy element as iterations are developed.
Renewal: As described in the ITT
General usability and user experience research: HES websiteThe purpose of this research is to evaluate the new HES website after it is Live (expected by 31 March 2024), document the new user journey, and understand the new user experience.
Renewal: As described in the ITT
Recurring accessibility testing: interactive toolsThe purpose of this research is to ensure that HES Interactive Tools are accessible to all users regardless of ability. This research should be done on a yearly basis and can potentially be included with Lot 2. Accessibility Testing may be required at all stages of development to ensure accessible design is considered from the outset of a project through to completion
Renewal: As described in the ITT
Persona developmentHES marketing personas are a key tool in the delivery of our marketing activity, through targeting, messaging and channel selection. They provide a fictional, target audience member in order to represent a certain demographic. In doing so, they require to be updated regularly in order to maintain validity. Home Energy Scotland would typically require personas to be updated every two years.
Renewal: As described in the ITT
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000748522
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491231
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £1,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Oct 20232 years ago
- Submission Deadline
- 23 Nov 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ENERGY SAVING TRUST
- Contact Name
- St. David Deji-Adams
- Contact Email
- dejiadams@yahoo.com
- Contact Phone
- +44 7852980308
Buyer Location
- Locality
- EH6 6JH
- Postcode
- OL16 2JS
- Post Town
- Oldham
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD37 Greater Manchester North East
- Delivery Location
- TLM75 City of Edinburgh
-
- Local Authority
- Rochdale
- Electoral Ward
- Central Rochdale
- Westminster Constituency
- Rochdale
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=8
20th November 2023 - Additional Information 2 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=3
18th November 2023 - ITT for HES User Experience Research Framework Agreement -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=7
18th November 2023 - ITT for HES User Experience Research Framework Agreement -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=5
18th November 2023 - Additional Information -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=6
18th November 2023 - Additional Information -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=2
3rd November 2023 - Terms and Conditions for HES User Experience Research Framework Agreement -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=4
3rd November 2023 - Terms and Conditions for HES User Experience Research Framework Agreement -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=OCT491231&idx=1
3rd November 2023 - ITT for HES User Experience Research Framework Agreement -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491231
ITT for HES User Experience Research Framework Agreement - Energy Saving Trust is seeking to agree a Framework of experienced user experience research Consultants, who will be appointed to support its digital development on a Call-Off basis.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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