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Retail Concession

Historic Environment Scotland

This public procurement record has 2 releases in its history.

Award

18 Apr 2024 at 01:00

OJEU - F3 - Contract Award Notice
Tender

12 Feb 2024 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Historic Environment Scotland has awarded a contract for a Retail Concession to The Knights Vault Ltd. The procurement process was initiated as a tender and the contract's value is £300,000 in GBP. This opportunity is in the services category and involves providing a retail space within Edinburgh and Stirling Castles. The procurement stage has been completed as an award, with the contract signed on 18th April 2024.

This tender for a Retail Concession offers an opportunity for businesses, particularly SMEs, in the heritage, tourism, and built environment industry. Businesses suited for this tender should specialise in retail operations and have a unique product offer relevant to Scottish history. The successful concessionaire will be required to offer a personalised experience to customers, operate within the guidelines of Historic Environment Scotland, and participate in periodic sales auditing. The contract also offers a possibility for renewal after the initial 2-year period.

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Notice Information

Notice Title

Retail Concession

Notice Description

Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.

Lot Information

Lot 1

Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to any other party. HES require a product offer for these spaces that can be personalised, is unique to the customer, and should be relevant to Scottish history, the property or Scotland. The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading. The addition of products can be considered during the contract period, but must be agreed with HES retail first. Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing. The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle. Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers. The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the product that they will be provided with a full refund. HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.

Renewal: After the initial 2 years, the contract will be up for renewal for a further 3 years which will be reviewed annually.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000757954
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503351
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55900000 - Retail trade services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
18 Apr 20242 years ago
Submission Deadline
28 Feb 2024Expired
Future Notice Date
Not specified
Award Date
18 Apr 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
If all extensions are used then the contract will be up for renewal in 2029

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Historic Environment Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH9 1SH
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Southside/Newington
Westminster Constituency
Edinburgh South

Supplier Information

Number of Suppliers
1
Supplier Name

The Knights Vault Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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