Award

PROMiS Software Support & Maintenance

CROWN OFFICE AND PROCURATOR FISCAL SERVICE

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Crown Office and Procurator Fiscal Service in Edinburgh, Scotland, initiated a tender process for the procurement of PROMiS Software Support & Maintenance services. The procurement method used was a limited award procedure without prior publication of a call for competition. The contract was awarded to INSLAW, INC., a large-scale supplier from the US, and the contract is currently active after being signed on 27th February 2024.

This tender provides opportunities for businesses with expertise in supporting bespoke software solutions, particularly in the area of social protection. INSLAW, INC. was selected as the sole supplier due to their unique position as the vendor for the PROMiS Software, offering essential support and consultancy services. Businesses with similar capabilities in software maintenance and database management would be well-suited to compete for similar contracts in the services category in the public procurement sector.

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Notice Title

PROMiS Software Support & Maintenance

Notice Description

Expertise support and maintenance of the bespoke PROMiS Case Management System and underlying database shema including provision of bugs/issue resolutions. This is to allow the PROMiS system to continue in an essential role in the COPFS' Case Management digital system.

Lot Information

Lot 1

Expertise support and maintenance of the bespoke PROMiS Case Management System and underlying database shema including provision of bugs/issue resolutions. This is to allow the PROMiS system to continue in an essential role in the COPFS' Case Management digital system. It is a bespoke system, requiring knowledge and expertise of supporting the solution. Inslaw are the sole vendor for the PROMIS Software and the only company that offers support and consultancy services in the marketplace. The availability of this experienced supplier will deliver important supplier support and experience, both in terms of supporting current systems and in modernising our solutions as part of our Digital Strategy.

Options: 2 x 12month option to extend

Procurement Information

Inslaw wrote the PROMIS system and as such are the lone suppliers Expertise support and maintenance of the bespoke PROMiS Case Management System and underlying database shema including provision of bugs/issue resolutions. This is to allow the PROMiS system to continue in an essential role in the COPFS' Case Management digital system. It is a bespoke system, requiring knowledge and expertise of supporting the solution. Inslaw are the sole vendor for the PROMIS Software and the only company that offers support and consultancy services in the marketplace. The availability of this experienced supplier will deliver important supplier support and experience, both in terms of supporting current systems and in modernising our solutions as part of our Digital Strategy.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000759280
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY504609
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Feb 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CROWN OFFICE AND PROCURATOR FISCAL SERVICE
Contact Name
Katherine Brown
Contact Email
procurementreturns@copfs.gov.uk
Contact Phone
+44 3000203000

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1LA
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

INSLAW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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