Award

Microsoft Unified Support

CROWN OFFICE AND PROCURATOR FISCAL SERVICE

This public procurement record has 1 release in its history.

Award

28 Feb 2024 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Crown Office and Procurator Fiscal Service has awarded a contract for Microsoft Unified Support to Insight Direct (UK) Ltd. The contract, which has a value of £329,816.87 GBP, was signed on 28th February 2024. The procurement process was completed under an open procedure for services in the social protection category. The contract involves the use of various Microsoft products across the enterprise and aims to ensure critical support services availability.

This contract for Microsoft Unified Support presents business growth opportunities for companies specializing in ICT solutions. Businesses experienced in providing Microsoft products and support services, especially those familiar with Health Trust Europe Framework ICT Solutions, would be well-suited to compete. The contract, awarded by the Crown Office and Procurator Fiscal Service, offers a 3-year term with a focus on maintaining mission-critical services through the Microsoft stack.

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Notice Information

Notice Title

Microsoft Unified Support

Notice Description

This is a contract award notice for the Crown Office and Procurator Fiscal Service in relation to the Microsoft Unified Enterprise Support - 3 year contract. COPFS use a variety of Microsoft products across the enterprise in the execution of our business. These include Exchange Online, Office 365, Microsoft security tools, Azure services (used for applications such as Witness Gateway and DAS), Windows 10/11 Windows Server and SQL Server. Due to the nature of the services based on the Microsoft stack and their business impact to COPFS ISD also aim to ensure the availability of a suitable escalation path for support services as we do for our other mission critical services. Contract is awarded to Insight Direct (UK) Limited who are the top ranked supplier on the Health Trust Europe Framework, ICT Solutions 3.

Lot Information

Lot 1

COPFS use a variety of Microsoft products across the enterprise in the execution of our business. These include Exchange Online, Office 365, Microsoft security tools, Azure services (used for applications such as Witness Gateway and DAS), Windows 10/11 Windows Server and SQL Server. Due to the nature of the services based on the Microsoft stack and their business impact to COPFS ISD also aim to ensure the availability of a suitable escalation path for support services as we do for our other mission critical services. The contract is awarded to Insight Direct (UK) Limited for a 3 year term. Insight Direct (UK) Limited are the top ranked supplier on the Health Trust Europe Framework, ICT Solutions 3.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000759483
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB499726
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£329,816 £100K-£500K

Notice Dates

Publication Date
28 Feb 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Feb 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN OFFICE AND PROCURATOR FISCAL SERVICE
Contact Name
Not specified
Contact Email
procurementreturns@copfs.gov.uk
Contact Phone
+44 3000203000

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1LA
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM82 Glasgow City
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB499726
    Microsoft Unified Support - This is a contract award notice for the Crown Office and Procurator Fiscal Service in relation to the Microsoft Unified Enterprise Support - 3 year contract. COPFS use a variety of Microsoft products across the enterprise in the execution of our business. These include Exchange Online, Office 365, Microsoft security tools, Azure services (used for applications such as Witness Gateway and DAS), Windows 10/11 Windows Server and SQL Server. Due to the nature of the services based on the Microsoft stack and their business impact to COPFS ISD also aim to ensure the availability of a suitable escalation path for support services as we do for our other mission critical services. Contract is awarded to Insight Direct (UK) Limited who are the top ranked supplier on the Health Trust Europe Framework, ICT Solutions 3.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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