Award

Provision of WebCAPTURE

NORTH AYRSHIRE COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

The North Ayrshire Council has successfully awarded a contract for the provision of WebCAPTURE. The procurement process, led by the North Ayrshire Council, involved the renewal of their contract for a digital process automation service related to council tax. The award was made to GOVTECH SOLUTIONS LIMITED for the amount of £142,715. The procurement method used was an open procedure, and the contract was signed on 28th March 2024.

This opportunity for business growth in the goods category revolves around providing cloud software services. Businesses specializing in digital process automation, particularly those offering solutions related to council tax, council services, and online form submissions, would find this tender well-suited for competition. Small to medium-sized enterprises, in particular, could leverage their expertise in automation technologies to pursue contracts similar to the one awarded in this process.

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Notice Title

Provision of WebCAPTURE

Notice Description

The North Ayrshire Council (NAC) Customer Services Team needs to renew their contract for the provision of webCAPTURE, which is the forms and digital process automation service into the NAC Revenues & Benefits System. This solution is used to provide automation for online requests relating to council tax. Govtech's product allows customers to complete an online form in relation to change of address, discounts, and direct debits etc which then automatically go straight in and update their council tax account.

Lot Information

Lot 1

Direct award against the Crown Commercial Services RM1557.13 G-Cloud 13, Lot 2: Cloud Software to Govtech Solutions Limited. Recommendation was made in accordance with the G Cloud Framework Terms, whereby the filtering process revealed only one suitable supplier. The filtering criteria used was: - Council Tax Moves - Automation - Northgate - Single Person Discount Reviews - Student Discounts - Landlord Change of Tenancy - Victoria Forms

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000762755
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503192
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48920000 - Office automation software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£142,715 £100K-£500K

Notice Dates

Publication Date
16 Apr 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTH AYRSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IRVINE
Postcode
KA12 8EE
Post Town
Kilmarnock
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire

Local Authority
North Ayrshire
Electoral Ward
Irvine South
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
1
Supplier Name

GOVTECH SOLUTIONS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR503192
    Provision of WebCAPTURE - The North Ayrshire Council (NAC) Customer Services Team needs to renew their contract for the provision of webCAPTURE, which is the forms and digital process automation service into the NAC Revenues & Benefits System. This solution is used to provide automation for online requests relating to council tax. Govtech's product allows customers to complete an online form in relation to change of address, discounts, and direct debits etc which then automatically go straight in and update their council tax account.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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