Award

Linstone Housing Association ICT Infrastructure and Support Services

LINSTONE HOUSING ASSOCIATION LTD

This public procurement record has 2 releases in its history.

Summary of the contracting process

Linstone Housing Association Ltd undertook a procurement process for "Linstone Housing Association ICT Infrastructure and Support Services" under an open procedure. Located in Linwood, Scotland, the ICT infrastructure was aimed at supporting Linstone's strategic development over two years. The procurement commenced with a tender stage announced on 5th July 2024 and concluded with the submission deadline on 9th August 2024. Following the award announcement, the contract was signed on 1st November 2024. This contract encompasses critical server cover, cloud maintenance, firewall recommendations, ongoing system maintenance, and comprehensive ICT support, among other services.

This tender provides significant business growth opportunities, notably for companies specialising in ICT infrastructure and support services, especially SMEs. Firms with experience in public sector projects, particularly within housing associations, will find this contract highly beneficial. Opportunities exist for ongoing maintenance, system upgrades, cloud computing, security enhancements, and daily ICT support. The broad scope and three-year optional renewal period present sustained collaboration and growth prospects for qualified ICT service providers.

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Notice Title

Linstone Housing Association ICT Infrastructure and Support Services

Notice Description

Linstone Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next two years and to support their day to day business operations.

Lot Information

Lot 1

1. Critical cover of our Servers 2. Proposal and plan for the full costs of maintaining all of the Association's IT functions in the Cloud 3. Recommend a manufacturer and price for a firewall 4. On-going maintenance of the Association's ICT systems and identification of potential faults. 5. Regular servicing and monitoring to pre-empt any problems, applying patches, attending the Association's premises as necessary 6. Provide advice and recommendations on best practice, 7. Advice and support for ad hoc issues such as answering insurance and Cyber Essentials questionnaires 8. Upgrade, procurement and configuration of the IT hardware which is usually done by planned system upgrades every 4 - 5 years. 9. Ad-hoc procurement of IT hardware as and when required. 10. Provide all round support services and act as an additionalgeneral systems administrator for creating new users, permissions, email access and general functions 11. Ensure continuous access to internet and internal and external emails working efficiently 12. Liaise with Linstone ICT staff as the need may arise 13. Maintain the system integrity against viruses and other attack; advise on and support the security of our infrastructure. 14. Support service agreement for infrastructure, server software, network, online and onsite support for servers, Exchange 365, Microsoft Intune, MSM Management, laptopsand software, 15. Fully scoped project delivery plan for the Association's hardware - including testing. 16. Daily verification of backup and full assistance twice yearly with backup recovery and business continuity testing 17. Pro-active monitoring of the servers, firewall, network, patches etc. and providing reports on functionality to the Association's Senior Management Team. 18. Work with all other of the Association's service providers. 19. Provide support and security for staff remote access. 20. Provide additional day to day support for all ICT issues raised by the Association's staff over and above Linstone's own internal ICT support 21. Future proofing of our ICT systems to ensure they are fit for purpose 22. Other ad-hoc assistance and support with our ICT systems as agreed with the Association's management team.

Options: 1. Cost the periodic restore testing of full disaster recovery (minimum 6-monthly) with timelines for restore. 2. Cost of assisting the Association in obtaining and maintaining its Cyber essentials certification.

Renewal: Optional additional 3 years (on 1+1+1) increments

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000771678
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517780
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

50312600 - Maintenance and repair of information technology equipment

72222300 - Information technology services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
£35,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20241 years ago
Submission Deadline
9 Aug 2024Expired
Future Notice Date
Not specified
Award Date
1 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LINSTONE HOUSING ASSOCIATION LTD
Contact Name
Kennedy Chilambe
Contact Email
kchilambe@linstone.co.uk
Contact Phone
+44 1505384104

Buyer Location

Locality
LINWOOD
Postcode
PA3 3DB
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Renfrewshire
Electoral Ward
Houston, Crosslee and Linwood
Westminster Constituency
Paisley and Renfrewshire South

Supplier Information

Number of Suppliers
1
Supplier Name

TECNICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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