Notice Information
Notice Title
Linstone Housing Association ICT Infrastructure and Support Services
Notice Description
Linstone Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next two years and to support their day to day business operations.
Lot Information
Lot 1
1. Critical cover of our Servers 2. Proposal and plan for the full costs of maintaining all of the Association's IT functions in the Cloud 3. Recommend a manufacturer and price for a firewall 4. On-going maintenance of the Association's ICT systems and identification of potential faults. 5. Regular servicing and monitoring to pre-empt any problems, applying patches, attending the Association's premises as necessary 6. Provide advice and recommendations on best practice, 7. Advice and support for ad hoc issues such as answering insurance and Cyber Essentials questionnaires 8. Upgrade, procurement and configuration of the IT hardware which is usually done by planned system upgrades every 4 - 5 years. 9. Ad-hoc procurement of IT hardware as and when required. 10. Provide all round support services and act as an additionalgeneral systems administrator for creating new users, permissions, email access and general functions 11. Ensure continuous access to internet and internal and external emails working efficiently 12. Liaise with Linstone ICT staff as the need may arise 13. Maintain the system integrity against viruses and other attack; advise on and support the security of our infrastructure. 14. Support service agreement for infrastructure, server software, network, online and onsite support for servers, Exchange 365, Microsoft Intune, MSM Management, laptopsand software, 15. Fully scoped project delivery plan for the Association's hardware - including testing. 16. Daily verification of backup and full assistance twice yearly with backup recovery and business continuity testing 17. Pro-active monitoring of the servers, firewall, network, patches etc. and providing reports on functionality to the Association's Senior Management Team. 18. Work with all other of the Association's service providers. 19. Provide support and security for staff remote access. 20. Provide additional day to day support for all ICT issues raised by the Association's staff over and above Linstone's own internal ICT support 21. Future proofing of our ICT systems to ensure they are fit for purpose 22. Other ad-hoc assistance and support with our ICT systems as agreed with the Association's management team.
Options: 1. Cost the periodic restore testing of full disaster recovery (minimum 6-monthly) with timelines for restore. 2. Cost of assisting the Association in obtaining and maintaining its Cyber essentials certification.
Renewal: Optional additional 3 years (on 1+1+1) increments
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000771678
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517780
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
50312600 - Maintenance and repair of information technology equipment
72222300 - Information technology services
72267100 - Maintenance of information technology software
Notice Value(s)
- Tender Value
- £35,000 Under £100K
- Lots Value
- £35,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Nov 20241 years ago
- Submission Deadline
- 9 Aug 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Nov 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LINSTONE HOUSING ASSOCIATION LTD
- Contact Name
- Kennedy Chilambe
- Contact Email
- kchilambe@linstone.co.uk
- Contact Phone
- +44 1505384104
Buyer Location
- Locality
- LINWOOD
- Postcode
- PA3 3DB
- Post Town
- Paisley
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
- Delivery Location
- TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
-
- Local Authority
- Renfrewshire
- Electoral Ward
- Houston, Crosslee and Linwood
- Westminster Constituency
- Paisley and Renfrewshire South
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL509296&idx=3
1st August 2024 - Specifications - Extra Requested Information -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL509296&idx=2
18th July 2024 - SPD Document to be completed -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUL509296&idx=1
5th July 2024 - Invitation to Tender Documents -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL509296
Linstone Housing Association ICT Infrastructure and Support Services - Linstone Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next two years and to support their day to day business operations. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV517780
Linstone Housing Association ICT Infrastructure and Support Services - Linstone Housing Assocation require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next two years and to support their day to day business operations.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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