Award

SR390 Station Security Software

SCOTRAIL TRAINS LIMITED

This public procurement record has 2 releases in its history.

Summary of the contracting process

ScotRail Trains Limited, located in Glasgow, UK, has awarded a contract for the procurement and support of off-the-shelf security software for their stations under the title "SR390 Station Security Software". The procurement falls under the industry category of Railway Services and covers locations across Scotland (UKM). The procurement method used was a negotiated procedure with a prior call for competition, representing a selective process. The contract was signed on 18th December 2024, and the service is expected to be fully implemented and operational by 1st April 2025. This stage of the procurement process is complete with the award and contract status confirmed as active.

This tender creates substantial opportunities for business growth, particularly for suppliers specialising in security software that is already market-available and tailored to similar railway service requirements. The awarded contract to Tentacle Solutions Scotland Ltd, a small to medium-sized enterprise (SME), highlights the potential for smaller businesses to compete effectively in such procurement processes. Businesses capable of providing scalable and flexible security solutions that can accommodate various business areas, checkpoints, and users would be well-suited to compete for future tenders similar to this one. Competitive criteria included technical and service quality alongside pricing, presenting a balanced opportunity for value-driven and innovative solutions providers.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

SR390 Station Security Software

Notice Description

ScotRail have awarded this procurement to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025.

Lot Information

Lot 1

ScotRail have awarded this procurement to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025.

Renewal: The contract term will be an initial 3 years from the commencement date, thereafter ScotRail may extend the contract beyond the initial term on a maximum of 5 (five) occasions, for a period of up to 1 (one) year on each occasion at ScotRail's sole discretion

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000773286
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526751
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F6 - Contract Award Notice (Utilities)
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48730000 - Security software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
6 Sep 2024Expired
Future Notice Date
Not specified
Award Date
18 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTRAIL TRAINS LIMITED
Contact Name
Not specified
Contact Email
procurement@scotrail.co.uk
Contact Phone
+44 3448110141

Buyer Location

Locality
GLASGOW
Postcode
G2 6HQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

TENTACLE SOLUTIONS SCOTLAND

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510884
    SR390 Station Security Software - ScotRail invites prospective suppliers to participate in this procurement process to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025. The full scope of the requirements is contained within the published project on our Wax Digital e-sourcing tool which can be accessed here https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526751
    SR390 Station Security Software - ScotRail have awarded this procurement to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000773286-2025-03-25T00:00:00Z",
    "date": "2025-03-25T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000773286",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "ScotRail Trains Limited",
            "identifier": {
                "legalName": "ScotRail Trains Limited"
            },
            "address": {
                "streetAddress": "Atrium Court, 50 Waterloo Street",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 6HQ"
            },
            "contactPoint": {
                "email": "procurement@scotrail.co.uk",
                "telephone": "+44 3448110141",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Railway Services",
                        "scheme": "TED_CE_ACTIVITY"
                    },
                    {
                        "id": "Railway services",
                        "scheme": "TED_CE_ACTIVITY"
                    }
                ],
                "url": "https://www.scotrail.co.uk/"
            }
        },
        {
            "id": "org-2",
            "name": "Glasgow Sheriff Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court"
            },
            "address": {
                "locality": "Glasgow"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-4",
            "name": "Tentacle Solutions Scotland Ltd",
            "identifier": {
                "legalName": "Tentacle Solutions Scotland Ltd"
            },
            "address": {
                "streetAddress": "25 Heatherbank Dr",
                "locality": "Gartcosh",
                "region": "UKM",
                "postalCode": "G69 8EJ"
            },
            "contactPoint": {
                "telephone": "+44 07940330791"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "https://tentacle.solutions/default"
            }
        },
        {
            "id": "org-5",
            "name": "Glasgow Sheriff Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court"
            },
            "address": {
                "locality": "Glasgow"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "ScotRail Trains Limited",
        "id": "org-1"
    },
    "tender": {
        "id": "ocds-r6ebe6-0000773286",
        "title": "SR390 Station Security Software",
        "description": "ScotRail have awarded this procurement to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48730000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Negotiated procedure with prior call for competition",
        "mainProcurementCategory": "goods",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx",
        "tenderPeriod": {
            "endDate": "2024-09-06T12:00:00Z"
        },
        "documents": [
            {
                "id": "JUL510884",
                "documentType": "contractNotice",
                "title": "SR390 Station Security Software",
                "description": "ScotRail invites prospective suppliers to participate in this procurement process to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025. The full scope of the requirements is contained within the published project on our Wax Digital e-sourcing tool which can be accessed here https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL510884",
                "format": "text/html"
            },
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "MAR526751",
                "documentType": "awardNotice",
                "title": "SR390 Station Security Software",
                "description": "ScotRail have awarded this procurement to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR526751",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "ScotRail have awarded this procurement to supply and support off the shelf security software for our stations. The supplier must be able to supply software currently available on the market and they currently have in place with customers with similar requirements to ScotRail. The software will support the delivery of security obligations across the ScotRail estate. The current security sweep requirements cover 11 railway stations and a total of 171 check points across the 11 locations; the service must be scalable to include additional business areas, check points and users as required. The service must be fully implemented and ready to go live from 1st April 2025.",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Technical & Service",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                },
                "hasOptions": false,
                "secondStage": {
                    "minimumCandidates": 2
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract term will be an initial 3 years from the commencement date, thereafter ScotRail may extend the contract beyond the initial term on a maximum of 5 (five) occasions, for a period of up to 1 (one) year on each occasion at ScotRail's sole discretion"
                }
            }
        ],
        "contractTerms": {
            "hasElectronicPayment": true,
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "secondStage": {
            "successiveReduction": true,
            "invitationDate": "2024-09-06T00:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "classification": {
            "id": "48000000",
            "scheme": "CPV"
        },
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        }
    },
    "language": "EN",
    "description": "(SC Ref:794297)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000773286"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000773286"
        }
    ],
    "noticetype": "OJEU - F6 - Contract Award Notice (Utilities)",
    "awards": [
        {
            "id": "ocds-r6ebe6-0000773286-1",
            "suppliers": [
                {
                    "id": "org-4",
                    "name": "Tentacle Solutions Scotland Ltd"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-r6ebe6-0000773286-1",
            "awardID": "ocds-r6ebe6-0000773286-1",
            "status": "active",
            "dateSigned": "2024-12-18T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2024/S 000-023699"
        }
    ]
}