Notice Information
Notice Title
Alarm Monitoring and out of Hours Repairs Call Receiving Service
Notice Description
LOT1 The provision of a 24 hour community alarm/telecare monitoring service across our supported housing developments 365/6 days a year. We have also introduced a lone working app Peoplesafe for any staff member that may work alone, and require this to be monitored along with the sheltered residents during core hours of 7am to 7pm Monday to Sunday.
Lot Information
The provision of a 24 hour community alarm or telecare monitoring service
LOT1 The provision of a 24 hour community alarm/telecare monitoring service across our supported housing developments 365/6 days a year. We have also introduced a lone working app Peoplesafe for any staff member that may work alone, and require this to be monitored along with the sheltered residents during core hours of 7am to 7pm Monday to Sunday.
Renewal: 24 months extension
The provision of an out of hours emergency repairs call response serviceLOT2 The provision of an out of hours' emergency repairs call response service and at client request, twenty four hours response services as required.
Renewal: 24 month extension
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000774370
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511635
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
79711000 - Alarm-monitoring services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 Aug 20241 years ago
- Submission Deadline
- 16 Aug 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 2 Sep 2024 - 31 Aug 2026 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- OBAN
- Postcode
- PA34 4RY
- Post Town
- Paisley
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM2 Highlands and Islands
- Small Region (ITL 3)
- TLM20 Highlands and Islands
- Delivery Location
- TLM Scotland
-
- Local Authority
- Argyll and Bute
- Electoral Ward
- Oban South and the Isles
- Westminster Constituency
- Argyll, Bute and South Lochaber
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=3
8th August 2024 - ACHA LOT 2 2023 OOH's call volume -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=4
8th August 2024 - ACHA LOT 2 OOH's volume by area -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=5
8th August 2024 - OOR's contract pricing Documents Aug 24 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=1
8th August 2024 - Alarm monitoring and repairs telecare procurement Aug 24 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=2
8th August 2024 - ACHA LOT 1 2023 call details -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511635
Alarm Monitoring and out of Hours Repairs Call Receiving Service - LOT1 The provision of a 24 hour community alarm/telecare monitoring service across our supported housing developments 365/6 days a year. We have also introduced a lone working app Peoplesafe for any staff member that may work alone, and require this to be monitored along with the sheltered residents during core hours of 7am to 7pm Monday to Sunday.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000774370-2024-08-08T00:00:00Z",
"date": "2024-08-08T00:00:00Z",
"ocid": "ocds-r6ebe6-0000774370",
"initiationType": "tender",
"parties": [
{
"id": "org-113",
"name": "Argyll Community Housing Association Limited",
"identifier": {
"legalName": "Argyll Community Housing Association Limited"
},
"address": {
"streetAddress": "Menzies House, Glenshellach Business Park",
"locality": "Oban",
"region": "UKM6",
"postalCode": "PA34 4RY"
},
"contactPoint": {
"email": "Brenda.Gibson@acha.co.uk",
"telephone": "+44 1546605877",
"url": "http://www.publiccontractsscotland.gov.uk"
},
"roles": [
"buyer",
"centralPurchasingBody"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "06",
"description": "Housing and community amenities",
"scheme": "COFOG"
}
],
"url": "http://www.acha.co.uk"
}
},
{
"id": "org-114",
"name": "Oban Sheriff Court and Justice of the Peace Court",
"identifier": {
"legalName": "Oban Sheriff Court and Justice of the Peace Court"
},
"address": {
"streetAddress": "Sheriff Court house",
"locality": "Oban",
"postalCode": "PA34 4AL"
},
"contactPoint": {
"email": "oban@scotcourts.gov.uk",
"telephone": "+44 163562414",
"url": "http://www.scotcourts.gov.uk"
},
"roles": [
"reviewBody"
]
},
{
"id": "org-115",
"name": "Argyll Community housing Association",
"identifier": {
"legalName": "Argyll Community housing Association"
},
"address": {
"streetAddress": "Menzies House",
"locality": "Oban",
"postalCode": "PA34 4RY"
},
"contactPoint": {
"email": "Brenda.gibson@acha.co.uk",
"telephone": "+44 8000282755",
"url": "http://www.acha.co.uk"
},
"roles": [
"mediationBody",
"reviewContactPoint"
]
}
],
"buyer": {
"name": "Argyll Community Housing Association Limited",
"id": "org-113"
},
"tender": {
"id": "OOH202428",
"title": "Alarm Monitoring and out of Hours Repairs Call Receiving Service",
"description": "LOT1 The provision of a 24 hour community alarm/telecare monitoring service across our supported housing developments 365/6 days a year. We have also introduced a lone working app Peoplesafe for any staff member that may work alone, and require this to be monitored along with the sheltered residents during core hours of 7am to 7pm Monday to Sunday.",
"status": "active",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"id": "79711000",
"scheme": "CPV"
},
{
"id": "79512000",
"scheme": "CPV"
}
],
"deliveryLocation": {
"description": "Remote"
},
"deliveryAddresses": [
{
"region": "UKM"
}
],
"relatedLot": "1"
},
{
"id": "2",
"additionalClassifications": [
{
"id": "79512000",
"scheme": "CPV"
}
],
"deliveryLocation": {
"description": "Remote for - Argyll and Bute Scotland"
},
"deliveryAddresses": [
{
"region": "UKM"
}
],
"relatedLot": "2"
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
"tenderPeriod": {
"endDate": "2024-08-16T15:00:00Z"
},
"awardPeriod": {
"startDate": "2024-08-19T12:00:00Z"
},
"documents": [
{
"id": "AUG511635",
"documentType": "contractNotice",
"title": "Alarm Monitoring and out of Hours Repairs Call Receiving Service",
"description": "LOT1 The provision of a 24 hour community alarm/telecare monitoring service across our supported housing developments 365/6 days a year. We have also introduced a lone working app Peoplesafe for any staff member that may work alone, and require this to be monitored along with the sheltered residents during core hours of 7am to 7pm Monday to Sunday.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG511635",
"format": "text/html"
},
{
"id": "economic",
"documentType": "economicSelectionCriteria"
},
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
},
{
"id": "AUG511635-1",
"title": "Alarm monitoring and repairs telecare procurement Aug 24",
"url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=1",
"datePublished": "2024-08-08T10:18:34Z",
"dateModified": "2024-08-08T10:18:34Z",
"format": "application/pdf"
},
{
"id": "AUG511635-2",
"title": "ACHA LOT 1 2023 call details",
"url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=2",
"datePublished": "2024-08-08T10:18:34Z",
"dateModified": "2024-08-08T10:18:34Z",
"format": "application/pdf"
},
{
"id": "AUG511635-3",
"title": "ACHA LOT 2 2023 OOH's call volume",
"url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=3",
"datePublished": "2024-08-08T10:18:35Z",
"dateModified": "2024-08-08T10:18:35Z",
"format": "application/pdf"
},
{
"id": "AUG511635-4",
"title": "ACHA LOT 2 OOH's volume by area",
"url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=4",
"datePublished": "2024-08-08T10:18:35Z",
"dateModified": "2024-08-08T10:18:35Z",
"format": "application/pdf"
},
{
"id": "AUG511635-5",
"title": "OOR's contract pricing Documents Aug 24",
"url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG511635&idx=5",
"datePublished": "2024-08-08T10:18:35Z",
"dateModified": "2024-08-08T10:18:35Z",
"format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
}
],
"lots": [
{
"id": "1",
"title": "The provision of a 24 hour community alarm or telecare monitoring service",
"description": "LOT1 The provision of a 24 hour community alarm/telecare monitoring service across our supported housing developments 365/6 days a year. We have also introduced a lone working app Peoplesafe for any staff member that may work alone, and require this to be monitored along with the sheltered residents during core hours of 7am to 7pm Monday to Sunday.",
"status": "active",
"hasOptions": false,
"submissionTerms": {
"variantPolicy": "notAllowed",
"electronicCataloguePolicy": "required"
},
"contractPeriod": {
"startDate": "2024-09-02T00:00:00Z",
"endDate": "2026-08-31T00:00:00Z"
},
"hasRenewal": true,
"renewal": {
"description": "24 months extension"
}
},
{
"id": "2",
"title": "The provision of an out of hours emergency repairs call response service",
"description": "LOT2 The provision of an out of hours' emergency repairs call response service and at client request, twenty four hours response services as required.",
"status": "active",
"hasOptions": false,
"submissionTerms": {
"variantPolicy": "notAllowed",
"electronicCataloguePolicy": "required"
},
"contractPeriod": {
"startDate": "2024-09-02T00:00:00Z",
"endDate": "2026-08-31T00:00:00Z"
},
"hasRenewal": true,
"renewal": {
"description": "24 month extension"
}
}
],
"lotDetails": {
"maximumLotsBidPerSupplier": 2147483647
},
"bidOpening": {
"date": "2024-08-19T12:00:00Z",
"address": {
"streetAddress": "Dalriada House Lochgilphead Argyll and Bute"
},
"description": "Asset Compliance Manager Property Services Manager Sheltered Housing manager"
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed",
"performanceTerms": "Demonstrate Value for Money for residents"
},
"coveredBy": [
"GPA"
],
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "Minimum of GBP 5 million Public Liability Insurance Member of TSA or working towards accreditation"
}
]
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 720
}
},
"classification": {
"id": "79711000",
"scheme": "CPV"
},
"reviewDetails": "Dispatch of contract notice on PCS 06/08/2024 Deadline for applicants to submit questions 11/08/2024 Tender submission deadline 16/08/2024 15:00hrs Postbox Opening 16/08/2024 16:00hrs Complete Evaluation of Tenders by the Client 20/08/2024 Notification to applicants 20/08/2024 End of standstill period 30/08/2024 00:01hrs Contract commencement 02/09/2024 09:00hrs",
"hasRecurrence": false
},
"language": "EN",
"description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=774370. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 (SC Ref:774370) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=774370",
"links": [
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000774370"
}
],
"noticetype": "PCS Notice - Website Contract Notice"
}