Award

NAC/STA/5238 Provision of Telephony Infrastructure and Services

NORTH AYRSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

07 Oct 2024 at 00:00

Summary of the contracting process

North Ayrshire Council has awarded a contract titled "NAC/STA/5238 Provision of Telephony Infrastructure and Services," falling under the General Public Services industry category. The contract encompasses ongoing upgrades and support for the council's corporate phone system and continual SIP trunk connectivity. This procurement process was listed under the 'Award' stage and was finalised on 4th October 2024. It involves a limited procurement method, meaning there was no prior publication of a call for competition due to the technical complexities of replacing the existing system. The total contract value is £327,180 and will be serviced primarily across North Ayrshire.

This tender creates significant opportunities for businesses in the telephony and IT infrastructure sectors, especially those capable of managing and maintaining complex corporate phone systems. Unlike an open tender, this contract was awarded directly to the incumbent, Insight Direct (UK) Ltd, due to their existing familiarity and technical expertise with North Ayrshire Council's current system. Large-scale firms specialising in telephony infrastructure and with experience in public sector contracts would find similar opportunities appealing, enabling them to leverage their technical know-how and existing solutions for business growth and market presence.

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Notice Title

NAC/STA/5238 Provision of Telephony Infrastructure and Services

Notice Description

Ongoing upgrades and support of the North Ayrshire Council corporate phone system and the continuation of SIP trunk connectivity.

Lot Information

Lot 1

North Ayrshire Council require to Direct Award an interim contract to ensure that the existing requirements for the support of the corporate phone system and SIP trunk connectivity are maintained whilst the new telephony strategy is completed.

Procurement Information

North Ayrshire Council (NAC) are in the process of finalising their Telephony Strategy before going out to tender for a new system. In the interim NAC require the existing system to be maintained by the incumbent. NAC have invested heavily in their current solution and it would be complex and resource intensive to unpick the connectivity, and as a result leading to disproportionate technical difficulties.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000779730
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT515599
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£327,180 £100K-£500K

Notice Dates

Publication Date
7 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Oct 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTH AYRSHIRE COUNCIL
Contact Name
Raymond Hamilton
Contact Email
raymondhamilton@north-ayrshire.gov.uk
Contact Phone
+44 1294310000

Buyer Location

Locality
IRVINE
Postcode
KA12 8EE
Post Town
Kilmarnock
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire

Local Authority
North Ayrshire
Electoral Ward
Irvine South
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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