Award

Care at Home Call Monitoring & Job Management System

EAST AYRSHIRE COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

East Ayrshire Council has recently concluded the procurement process for the provision of a "Care at Home Call Monitoring & Job Management System". The industry category for this tender is General Public Services, specifically focusing on care services within the East Ayrshire region. After a limited procurement method utilising the Crown Commercial Services G-Cloud 13 Framework (Lot 2 - Cloud Software), the contract was awarded to TotalMobile Limited. The process reached the award stage on 18th October 2024, with the contract, valued at £850,000, being signed on 5th September 2024. There was no prior call for competition published, reflecting an award procedure consistent with the defined procurement rationale outside the directive's scope.

This tender presents significant growth opportunities for businesses that specialise in cloud software solutions for healthcare and public service management. Companies with expertise in developing and managing call monitoring and job management systems would find such contracts particularly beneficial. Large enterprises like TotalMobile Limited, exemplified by their success in this tender, are well-suited due to their ability to meet complex service requirements and leverage existing frameworks like G-Cloud. SMEs with innovative cloud-based solutions can look for similar frameworks to expand their market reach and establish themselves in the public sector domain.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Care at Home Call Monitoring & Job Management System

Notice Description

Care at home call monitoring and job management system

Lot Information

Lot 1

Provision of a Care at Home Call Monitoring System and Job Management System. This is a call-off from Crown Commercial Services G-Cloud 13 Framework (RN1557.13), Lot 2 (Cloud Software).

Procurement Information

This is a call-off from Crown Commercial Services G-Cloud 13 Framework (RM1557.13), Lot 2 (Cloud Software)

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000780534
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516483
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£850,000 £500K-£1M

Notice Dates

Publication Date
18 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
EAST AYRSHIRE COUNCIL
Contact Name
Heather Murray
Contact Email
heather.murray@east-ayrshire.gov.uk
Contact Phone
+44 1563576000

Buyer Location

Locality
KILMARNOCK
Postcode
KA3 7BU
Post Town
Kilmarnock
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire

Local Authority
East Ayrshire
Electoral Ward
Kilmarnock East and Hurlford
Westminster Constituency
Kilmarnock and Loudoun

Supplier Information

Number of Suppliers
1
Supplier Name

TOTALMOBILE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000780534-2024-10-18T00:00:00Z",
    "date": "2024-10-18T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000780534",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-247",
            "name": "East Ayrshire Council",
            "identifier": {
                "legalName": "East Ayrshire Council"
            },
            "address": {
                "streetAddress": "Corporate Procurement Team, London Road HQ",
                "locality": "Kilmarnock",
                "region": "UKM93",
                "postalCode": "KA3 7BU"
            },
            "contactPoint": {
                "name": "Heather Murray",
                "email": "heather.murray@east-ayrshire.gov.uk",
                "telephone": "+44 1563576000",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.east-ayrshire.gov.uk"
            }
        },
        {
            "id": "org-248",
            "name": "TotalMobile Limited",
            "identifier": {
                "legalName": "TotalMobile Limited"
            },
            "address": {
                "streetAddress": "Pilot Point, 21 Calendon Road",
                "locality": "Belfast",
                "region": "UKN06",
                "postalCode": "BT1 3BG"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-234",
            "name": "Kilmarnock Sheriff Court",
            "identifier": {
                "legalName": "Kilmarnock Sheriff Court"
            },
            "address": {
                "streetAddress": "St Marnock Street,",
                "locality": "Kilmarnock",
                "postalCode": "KA1 1ED."
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "East Ayrshire Council",
        "id": "org-247"
    },
    "tender": {
        "id": "PS/24/66",
        "title": "Care at Home Call Monitoring & Job Management System",
        "description": "Care at home call monitoring and job management system",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48100000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "East Ayrshire"
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM93"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationale": "This is a call-off from Crown Commercial Services G-Cloud 13 Framework (RM1557.13), Lot 2 (Cloud Software)",
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "OCT516483",
                "documentType": "awardNotice",
                "title": "Care at Home Call Monitoring & Job Management System",
                "description": "Care at home call monitoring and job management system",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT516483",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Provision of a Care at Home Call Monitoring System and Job Management System. This is a call-off from Crown Commercial Services G-Cloud 13 Framework (RN1557.13), Lot 2 (Cloud Software).",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "classification": {
            "id": "48100000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "PS/24/66",
            "suppliers": [
                {
                    "id": "org-248",
                    "name": "TotalMobile Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "PS/24/66",
            "awardID": "PS/24/66",
            "status": "active",
            "value": {
                "amount": 850000,
                "currency": "GBP"
            },
            "dateSigned": "2024-09-05T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "Award against framework: G-Cloud 13, RM1557.13 - Cloud Software - Lot 2 (SC Ref:780534)",
    "bids": {
        "statistics": [
            {
                "id": "750",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "751",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "752",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "753",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "754",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000780534"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}