Award

NICE Recorder Replacement

SCOTTISH POLICE AUTHORITY

This public procurement record has 1 release in its history.

Award

03 Jan 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Scottish Police Authority has completed the procurement process for the contract titled "NICE Recorder Replacement" in the Public Order and Safety sector. The procurement was managed under an open procedure and aimed to replace the legacy NICE system with a national system for recording Airwave radio calls and 999/101 calls. This project covers locations in Govan and Motherwell, Scotland. The contract, identified by the number PROC-24-2743, has been awarded and signed on 13th November 2024, with a contract value of £438,034. The successful supplier is Insight Direct (UK) Ltd.

This tender offers significant opportunities for businesses involved in the provision of digital technology and recording systems, particularly those capable of providing integrated communication recording solutions on a national scale. Large-scale enterprises with expertise in digital and ICT solutions, especially those experienced in working with public safety and emergency call handling systems, would find this contract highly suitable. The successful implementation of this contract could position the supplier for future opportunities within the public sector and related fields.

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Notice Information

Notice Title

NICE Recorder Replacement

Notice Description

The Police Scotland Digital Division has a requirement to augment the existing Redbox call recorder system that presently records Airwave radio calls to enable 999/101 calls to also be recorded

Lot Information

Lot 1

The Police Scotland Digital Division would like to augment the existing Redbox call recorder system that presently records Airwave radio calls to enable 999/101 calls to also be recorded. This will replace the legacy NICE system which is standalone with a national system that gives C3 staff the capability to playback calls nationally.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000786777
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN520998
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£438,034 £100K-£500K

Notice Dates

Publication Date
3 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH POLICE AUTHORITY
Contact Name
Not specified
Contact Email
procurementtenders@scotland.police.uk
Contact Phone
+44 1786895668

Buyer Location

Locality
GLASGOW
Postcode
G51 1DZ
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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