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Reactive Repairs & Maintenance including Out of Hours and Voids

Manor Estates Housing Association Limited

This public procurement record has 3 releases in its history.

Award

03 Sep 2025 at 01:00

OJEU - F3 - Contract Award Notice
TenderUpdate

15 Apr 2025 at 01:00

OJEU - F14 - Corrigendum
Tender

28 Mar 2025 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Manor Estates Housing Association Limited has completed the procurement process for a contract titled "Reactive Repairs & Maintenance including Out of Hours and Voids". Based in Edinburgh, the Association oversees 1,111 Social and Mid-Market Rent properties and three retirement community buildings. This contract, awarded under an open procedure, covers services related to reactive repairs, voids work, and out-of-hours service. The procurement process began with the tender stage in March 2025, followed by updates in April 2025 due to an extension of deadlines allowing for Easter Bank Holidays, and culminated in the award stage by September 2025. Valued at approximately GBP 3.95 million, the contract period is set for three years with optional extensions of two additional one-year terms. The suppliers awarded the contract are Bell Group Limited and Firstcall Trade Services Ltd, with work delivery focused in Edinburgh.

This tender presents substantial opportunities for businesses involved in the facilities management or construction sectors, especially those providing comprehensive repair and maintenance services. With the contract's emphasis on high-quality work, responsiveness, and good working relationships, companies with a proven track record in these areas can leverage this opportunity for business growth. Suppliers are required to meet various performance indicators, including community benefits, which can enhance reputation and demonstrate corporate responsibility. The balanced split of work among the contractors on the framework offers SMEs, as well as larger companies, the opportunity to participate and forge long-term strategic relationships with a reputable housing association.

How relevant is this notice?

Notice Information

Notice Title

Reactive Repairs & Maintenance including Out of Hours and Voids

Notice Description

This is an Award Notice. Manor Estates Housing Association is Edinburgh-based with a housing stock of 1,111 Social and Mid-Market Rent properties and 3 retirement community buildings. The Association is awarding a contract for a reactive repairs service which will include voids work. The Association currently spends around GBP800k per annum (inclusive of VAT) on property repairs and voids. This is a 3-year contract with 2 x 1-year optional extensions.

Lot Information

Lot 1

Manor Estates Housing Association is Edinburgh-based with a housing stock of 1,111 Social and Mid-Market Rent properties and 3 retirement community buildings. The Association is awarding a contract for a reactive repairs service which will include voids and out of hours work. The Association currently spends around GPB800k per annum (inclusive of VAT) on property repairs and voids. This is a 3-year contract with 2 x 1-year optional extensions. Works of a high quality, responsiveness and good working relationships are very important to the Association.. Community Benefits is essential and will be a contractual obligation.

Options: The Association may require the successful contractors to carry out additional, relevant, works over the course of the contract, including works to properties for which the Association is a factor.

Renewal: 2 x 1 year extensions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000793404
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538368
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50700000 - Repair and maintenance services of building installations

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
£4,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£3,950,950 £1M-£10M

Notice Dates

Publication Date
3 Sep 202511 months ago
Submission Deadline
1 May 2025Expired
Future Notice Date
Not specified
Award Date
30 May 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
5 years from contract notice

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Manor Estates Housing Association Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH14 1RW
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
Fountainbridge/Craiglockhart
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
2
Supplier Names

Bell Group Limited

Firstcall Trade Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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