Award

DGCP-0275 CRM System

DUMFRIES AND GALLOWAY COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

Dumfries and Galloway Council has completed the procurement process for the renewal of their CRM system under the title "DGCP-0275 CRM System". This contract falls within the general public services industry category and is geographically located in Dumfries and Galloway (UKM92). The procurement method used was open procedure, and the award stage of the contract was finalised on 28th January 2025. The contracting authority is Dumfries and Galloway Council, responsible for overseeing this tender process.

This tender presents significant opportunities for businesses specialising in CRM systems, particularly those capable of delivering advanced technological solutions to local authorities. The awarded contract, valued at £380,595.88, was secured by boxxe Limited, a large-scale supplier. Businesses with expertise in public sector digital infrastructure will benefit from exploring similar opportunities to collaborate with regional authorities on technology renewal projects.

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Notice Title

DGCP-0275 CRM System

Notice Description

CRM system renewal

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000795074
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527335
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£380,595 £100K-£500K

Notice Dates

Publication Date
2 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DUMFRIES AND GALLOWAY COUNCIL
Contact Name
Scott Greer
Contact Email
scott.greer@dumgal.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DUMFRIES
Postcode
DG1 2HP
Post Town
Dumfries and Galloway
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM92 Dumfries and Galloway
Delivery Location
TLM92 Dumfries and Galloway

Local Authority
Dumfries and Galloway
Electoral Ward
Nith
Westminster Constituency
Dumfries and Galloway

Supplier Information

Number of Suppliers
1
Supplier Name

BOXXE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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