Award

Unified Communications

SCOTTISH COURTS AND TRIBUNALS SERVICE

This public procurement record has 1 release in its history.

Award

07 Apr 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Scottish Courts and Tribunals Service has completed a public procurement process for "Unified Communications," which falls under the industry category of telephony and contact centre services. This process was conducted via an open procedure and involved a call-off from the Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services. The procurement process, identified by tender ID "SCTS-2025-003," reached the award stage with the contract signed on 28th March 2025. The contract was awarded to Virgin Media Business, a large-scale supplier, for a total value of £206,155. The services will be delivered in the UK, specifically within the region of Scotland (UKM), with a key focus on enhancing communications infrastructure for the Scottish Courts and Tribunals Service.

This tender creates significant opportunities for businesses involved in the technology and communications sectors, particularly those that offer telephony, contact centre services, and associated hardware and software. Companies that can provide integrated communication solutions and have experience in public sector contracts would find this procurement highly suitable. The openness of the procedure suggests that competitive bidding was encouraged, giving businesses a fair opportunity to secure a sizable contract, which can contribute to substantial business growth and long-term partnerships with the Scottish judicial system.

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Notice Information

Notice Title

Unified Communications

Notice Description

Telephony and contact centre services Procured via call-off from Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services

Lot Information

Lot 1

Telephony and contact centre services Procured via call-off from Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000795474
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR527661
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£206,155 £100K-£500K

Notice Dates

Publication Date
7 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH COURTS AND TRIBUNALS SERVICE
Contact Name
Not specified
Contact Email
procurement@scotcourts.gov.uk
Contact Phone
+44 1314443300

Buyer Location

Locality
EDINBURGH
Postcode
EH11 3XD
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Sighthill/Gorgie
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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