Unified Communications

SCOTTISH COURTS AND TRIBUNALS SERVICE

There is 1 contract in this contracting process.

Summary of the contracting process

The Scottish Courts and Tribunals Service has completed a public procurement process for "Unified Communications," which falls under the industry category of telephony and contact centre services. This process was conducted via an open procedure and involved a call-off from the Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services. The procurement process, identified by tender ID "SCTS-2025-003," reached the award stage with the contract signed on 28th March 2025. The contract was awarded to Virgin Media Business, a large-scale supplier, for a total value of £206,155. The services will be delivered in the UK, specifically within the region of Scotland (UKM), with a key focus on enhancing communications infrastructure for the Scottish Courts and Tribunals Service.

This tender creates significant opportunities for businesses involved in the technology and communications sectors, particularly those that offer telephony, contact centre services, and associated hardware and software. Companies that can provide integrated communication solutions and have experience in public sector contracts would find this procurement highly suitable. The openness of the procedure suggests that competitive bidding was encouraged, giving businesses a fair opportunity to secure a sizable contract, which can contribute to substantial business growth and long-term partnerships with the Scottish judicial system.

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Unified Communications

SCOTTISH COURTS AND TRIBUNALS SERVICE

Contract Timeline

Publication Date

7th April 2025 00:00:00 AM
Contract Summary

Telephony and contact centre services Procured via call-off from Crown Commercial Service Technology Products and Associated Services 2 (RM6098), Lot 1: Hardware and Software and Associated Services
Contract Details

Open Contracting ID

ocds-r6ebe6-0000795474

Publication Source

Public Contracts Scotland

Procurement Stage

Award, Contract

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

64200000

CPV Division(s)

64 - Postal and telecommunications services
Awarding Authority

SCOTTISH COURTS AND TRIBUNALS SERVICE

Buyer Name

Buyer Email

procurement@scotcourts.gov.uk

Buyer Phone

Buyer Address

Saughton House, Broomhouse Drive

Edinburgh

EH11 3XD
Awarded Supplier(s)

Supplier Name(s)

VIRGIN MEDIA BUSINESS

View contract on Public Contracts Scotland

Unified Communications

SCOTTISH COURTS AND TRIBUNALS SERVICE

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)