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End User Services

South Lanarkshire Council

This public procurement record has 1 release in its history.

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11 Apr 2025 at 01:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

South Lanarkshire Council has finalised a contract titled "End User Services" under the industry categories of general public services and housing and community amenities. This contract, falling under the procurement category of services, involves the management of IT end user services including desktop, laptop, and other peripheral devices. It encompasses deployment, maintenance, change management, and disposal of these assets. The contract was awarded through a restricted procedure to Computacenter, a large-scale supplier, with the contract signed on 7 April 2025. Delivery will take place in the South Lanarkshire region, specifically coded as UKM95.

This tender presents an opportunity for businesses specialising in IT services and support to leverage their expertise and gain valuable contracts with regional authorities. The comprehensive lifecycle management involved implies a need for robust IT infrastructure and service capabilities, making it well-suited for established IT firms with experience in handling complex IT asset and service management. Computacenter's provision of community benefits, such as work experience, educational support, and equipment donation, showcases how businesses can enhance their local engagement and corporate social responsibility while expanding their service footprint.

How relevant is this notice?

Notice Information

Notice Title

End User Services

Notice Description

The scope of End User Services covers full life cycle management of desktop, laptop, thin-client, handheld, smart phone and peripheral assets including deployment, maintenance, change management as well as disposal. The service extends to the hardware, software, third-party warranty management, disaster recovery and personnel to perform the technical support, planning, process management and administration of the service.

Lot Information

Lot 1

The scope of End User Services covers full life cycle management of desktop, laptop, thin-client, handheld, smart phone and peripheral assets including deployment, maintenance, change management as well as disposal. The service extends to the hardware, software, third-party warranty management, disaster recovery and personnel to perform the technical support, planning, process management and administration of the service. The CCS Technology Services 3 Framework Agreement (RM6100) (Lot 3 - Operational Services Service Group 3a - End User Services) was chosen as it provides the services, processes and tools required to manage the provisioning, capacity, performance, security and availability of the Council's corporate end user devices. By conducting a mini competition from this framework ensures best value for the Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000796156
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528195
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

50 - Repair and maintenance services

CPV Codes

30232000 - Peripheral equipment

50323000 - Maintenance and repair of computer peripherals

50323100 - Maintenance of computer peripherals

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,673,009 £1M-£10M

Notice Dates

Publication Date
11 Apr 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Apr 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Lanarkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAMILTON
Postcode
ML3 0AA
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM95 South Lanarkshire
Delivery Location
TLM95 South Lanarkshire
Local Authority
South Lanarkshire
Electoral Ward
Hamilton North and East
Westminster Constituency
Hamilton and Clyde Valley

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528195
    End User Services - The scope of End User Services covers full life cycle management of desktop, laptop, thin-client, handheld, smart phone and peripheral assets including deployment, maintenance, change management as well as disposal. The service extends to the hardware, software, third-party warranty management, disaster recovery and personnel to perform the technical support, planning, process management and administration of the service.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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