Award

PKC13263 Telephony Call Management System Support Services

PERTH & KINROSS COUNCIL

This public procurement record has 1 release in its history.

Award

23 Apr 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process for the "PKC13263 Telephony Call Management System Support Services" was conducted by Perth & Kinross Council, located in Perth, UKM77. This contract falls under the industry category of services, specifically for general public services, and is classified with CPV code 72261000. The tender had reached the award stage by 23 April 2025, with the contract being signed on 24 March 2025. The procurement method utilised was a limited procedure without a prior call for competition, due to the technical necessity of sourcing from a specific supplier. The contract was awarded to Data Track Technology Ltd, with a contractual value of GBP 4,445.25.

This tender offers significant opportunities for businesses involved in telecommunication support services, particularly those that specialise in call management systems. Companies that have existing technical capabilities and experience in providing niche or proprietary solutions could find opportunities in similar tenders. Given the specific procurement method, firms that can position themselves as unique providers of technically necessary services may gain an advantage. Small and medium enterprises (SMEs) with expertise in developing or maintaining embedded telephony systems will be particularly well-suited for similar opportunities, allowing them to expand their portfolio with public sector contracts.

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Notice Information

Notice Title

PKC13263 Telephony Call Management System Support Services

Notice Description

Provision of support services for a Telephony Call Management System

Lot Information

Lot 1

Procurement of support services for the Council's Telephony Call Management System

Procurement Information

Existing embedded system which can only be purchased direct from supplier

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000797007
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR528833
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,445 Under £100K

Notice Dates

Publication Date
23 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PERTH & KINROSS COUNCIL
Contact Name
Rory Stuart
Contact Email
ristuart@pkc.gov.uk
Contact Phone
+44 1738475000

Buyer Location

Locality
PERTH
Postcode
PH1 5PH
Post Town
Perth
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling
Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

DATA TRACK TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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