Award

NP610625 National Vaccination Programme

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)

This public procurement record has 1 release in its history.

Award

01 May 2025 at 00:00

Summary of the contracting process

The procurement process for the "NP610625 National Vaccination Programme" involves NHS National Services Scotland (NSS) as the buying organisation. The procurement is categorised under the healthcare industry, with a specific focus on delivering a Case Management System for the National Covid Contact Tracing Centre and the National Vaccination Scheduling System for Covid-19 Vaccinations, as well as flu, pneumococcal, and shingles vaccinations across Scotland. The procurement method was limited, with an award procedure conducted without prior publication due to technical reasons specific to ServiceNow's services. This contract, valued at £773,957, began on 31st March 2025, with the location centred in Scotland (UKM). The procurement has reached the Award stage, focusing on essential healthcare services.

This tender presents significant business growth opportunities for technology firms specialising in healthcare IT services, particularly those capable of developing and managing digital platforms for large-scale public health operations. Companies with expertise in managing healthcare data systems, especially those offering customised case management and scheduling solutions, would be well-suited to compete in this sector. While ServiceNow has been awarded this particular contract, similar upcoming opportunities could be leveraged by technology companies equipped to meet technical requirements in public health infrastructures.

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Notice Title

NP610625 National Vaccination Programme

Notice Description

The platform is utilised to deliver the Case Management System (CMS) in-use by the National Covid Contact Tracing Centre, all 14 NHSS Territorial Boards and Public Health Scotland since June 2020, as well as the National Vaccination Scheduling System (NVSS) for Covid-19 Vaccinations. NVSS was also extended out and is used to provide the national solution for annual scheduling of flu vaccinations across Scotland, as well as pneumococcal and shingles vaccinations.

Lot Information

Lot 1

The platform is utilised to deliver the Case Management System (CMS) in-use by the National Covid Contact Tracing Centre, all 14 NHSS Territorial Boards and Public Health Scotland since June 2020, as well as the National Vaccination Scheduling System (NVSS) for Covid-19 Vaccinations. NVSS was also extended out and is used to provide the national solution for annual scheduling of flu vaccinations across Scotland, as well as pneumococcal and shingles vaccinations.

Procurement Information

These licenses can only be granted by Service Now

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000797632
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529337
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£773,957 £500K-£1M

Notice Dates

Publication Date
1 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
Contact Name
Not specified
Contact Email
andrew.thong@nhs.scot
Contact Phone
+44 1312756000

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

SERVICENOW

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY529337
    NP610625 National Vaccination Programme - The platform is utilised to deliver the Case Management System (CMS) in-use by the National Covid Contact Tracing Centre, all 14 NHSS Territorial Boards and Public Health Scotland since June 2020, as well as the National Vaccination Scheduling System (NVSS) for Covid-19 Vaccinations. NVSS was also extended out and is used to provide the national solution for annual scheduling of flu vaccinations across Scotland, as well as pneumococcal and shingles vaccinations.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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