Award

National Digital Type 2 Diabetes Remission Programme

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)

This public procurement record has 4 releases in its history.

Award

30 Oct 2025 at 00:00

TenderUpdate

30 Jul 2025 at 00:00

Tender

21 Jul 2025 at 00:00

Planning

12 May 2025 at 00:00

Summary of the contracting process

The procurement process for the "National Digital Type 2 Diabetes Remission Programme," led by The Common Services Agency, also known as NHS National Services Scotland (NSS), is currently in the tender update stage. The programme aims to establish a single supplier Framework Agreement for a digital solution providing Total Diet Replacement (TDR) products and behavioural interventions across NHS Scotland's locations. The procurement falls under the services category, with a contract value of £5.6 million GBP and a framework agreement term of four years. The procurement method is an open procedure with electronic submissions due by 19th August 2025. The initiative supports type 2 diabetes remission and is a step to enhance healthcare delivery across Scotland. Key deadlines include the tender end date on 19th August 2025, with the award period beginning the same day.

This tender presents significant opportunities for businesses specializing in digital health solutions, nutritional products, and behavioural change interventions. Ideal candidates are entities capable of delivering scalable digital services that integrate with existing NHS systems and comply with clinical standards in Scotland. Businesses with expertise in app-based or online delivery models, supporting weight management and lifestyle interventions, will find this tender particularly relevant. Additionally, companies with robust capabilities in data privacy compliance and user engagement tracking are well-positioned to compete in this technologically forward procurement process.

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Notice Title

National Digital Type 2 Diabetes Remission Programme

Notice Description

A single supplier Framework Agreement for the provision of a National Digital Type 2 Diabetes Remission Programme for Total Diet Replacement (TDR) products and associated Peripherals as well as c. 3000 behavioural interventions for service users (calculated over the initial 3-years of the Framework term) across Scotland. The Framework Agreement will be for a 4 year period. The Contracting Authority and all NHS Scotland Health Boards or Special Health Boards constituted pursuant to the National Health Service (Scotland) Act 1978 will be entitled to call off the Framework Agreement.

Lot Information

Lot 1

The Common Services Agency (more commonly known as National Services Scotland) ('NSS') acting through its division National Procurement, has undertaken this procurement of the supply and delivery of the provision of a National Digital Type 2 Diabetes Remission Programme. The programme will support eligible individuals with type 2 diabetes in achieving remission through a structured, digitally delivered intervention. It will be delivered in three phases: Total Diet Replacement (TDR): 12-20 weeks Food Reintroduction: 6-12 weeks Weight Loss Maintenance: Up to 12 months The Framework Agreement is for a 4 year period. The Service aims to deliver a National Digital Type 2 Diabetes Remission Programme. Total Diet Replacement (TDR) is expected to be with shakes and soups (delivered directly to a Service Users home). A range of digital services (app-based / online delivery models) are expected to support the Food Re-introduction and Weight Loss Maintenance phases with flexibility to allow service users to repeat stages of the intervention as determined by Healthcare professionals. The framework will aim to support adults living with Type 2 Diabetes who meet clinically appropriate eligibility criteria, through digitally delivered weight management and lifestyle behaviour change interventions that support remission of Type 2 Diabetes and improve metabolic health. Scope of Services to include: -A fully digital application offering personalised behavioural support, weight management, nutritional education, and physical activity guidance. -Real-time support sessions from Health Coach (digitally). -Tracking of food and drink intake, weight, blood pressure, blood glucose, exercise. -Clinical oversight and data integration capabilities (where appropriate) with NHS Scotland systems. -Culturally appropriate and inclusive service design to meet the needs of Scotland's diverse population. -Demonstrable outcomes in line with Scottish clinical standards e.g., SIGN 172 guidelines. -Evidence of scalability, user engagement, data privacy compliance, and robust outcome tracking. The successful Framework Provider will be expected to use and/or integrate with NHS Scotland systems in provision of its services and its direct relationship with Primary Care and the National Diabetes Remission Team (NDRT). Such systems include, for example, a referral management system (SCI Gateway), and middleware platforms (National Digital Platform/National Integration Platform) to facilitate GP and Health Board interactions, and for provision of data reporting. Phase 1: Digital Solution requires implementation to be complete for January 2026: As per Appendix 1 (Statement of Requirements) of the Invitation To Tender (ITT) and in particular Solution Architecture referenced at Annex 9. This first phase of the programme requires Framework Participants to obtain direct access to NHS Scotland's Referral System. It is expected that Primary Care Clinicians will refer eligible Service Users to the Framework Participant via a SCI Gateway referral using a pre-designed referral protocol. This will require the Framework Participant to have a SWAN connection to allow the Framework Participant to sign in to SCI Gateway which is only available on SWAN. Phase 2: Post January 2026 and subject to programme success and securing business as usual (BAU) funding, NHS Scotland may look to develop tighter technical integrations with the Framework Participant to automate more of the end-to-end process.. During the term of the Framework Agreement, NHS Scotland reserves the right, should funding become available, to increase the volume of service users. For example, additional purchases may be made which exceed the level of funding currently secured based on project success which supports wider use.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000798427
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT542374
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

80 - Education and training services

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

15882000 - Dietetic products

80000000 - Education and training services

85100000 - Health services

85140000 - Miscellaneous health services

85312310 - Guidance services

85312320 - Counselling services

85323000 - Community health services

98334000 - Wellness services

Notice Value(s)

Tender Value
£5,600,000 £1M-£10M
Lots Value
£5,600,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£4,750,000 £1M-£10M

Notice Dates

Publication Date
30 Oct 20253 months ago
Submission Deadline
19 Aug 2025Expired
Future Notice Date
14 Jul 2025Expired
Award Date
24 Oct 20254 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
Contact Name
Matt Thomas
Contact Email
matt.thomas@nhs.scot, ruaridh.armitage@nhs.scot
Contact Phone
+44 1312756000

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

COUNTERWEIGHT

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY530146
    National Digital Diabetes Remission - NHS Scotland wishes to implement a Framework Agreement for the provision of a National Digital Diabetes Remission Programme for Total Diet Replacement (TDR) products and associated Peripherals as well as c. 1000 behavioural interventions for service users annually across Scotland. The Framework Agreement will be for a 4 year period.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535071
    National Digital Type 2 Diabetes Remission Programme - NHS Scotland wishes to implement a single supplier Framework Agreement for the provision of a National Digital Type 2 Diabetes Remission Programme for Total Diet Replacement (TDR) products and associated Peripherals as well as c. 3000 behavioural interventions for service users (calculated over the initial 3-years of the Framework term) across Scotland. The Framework Agreement will be for a 4 year period. The Contracting Authority and all NHS Scotland Health Boards or Special Health Boards constituted pursuant to the National Health Service (Scotland) Act 1978 will be entitled to call off the Framework Agreement.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT542374
    National Digital Type 2 Diabetes Remission Programme - A single supplier Framework Agreement for the provision of a National Digital Type 2 Diabetes Remission Programme for Total Diet Replacement (TDR) products and associated Peripherals as well as c. 3000 behavioural interventions for service users (calculated over the initial 3-years of the Framework term) across Scotland. The Framework Agreement will be for a 4 year period. The Contracting Authority and all NHS Scotland Health Boards or Special Health Boards constituted pursuant to the National Health Service (Scotland) Act 1978 will be entitled to call off the Framework Agreement.

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