Notice Information
Notice Title
Award of CSU - Customer Experience Training
Notice Description
CSU - Customer Experience Training
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000798698
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535022
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- PCS Notice - Quick Quote Award
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
80 - Education and training services
-
- CPV Codes
80511000 - Staff training services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,985 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Jul 20257 months ago
- Submission Deadline
- 12 Oct 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 6 May 20259 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH GOVERNMENT
- Additional Buyers
SCOTTISH BORDERS HOUSING ASSOCIATION LTD
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (NSS)
- Contact Name
- Capital Projects and New Build, Corporate Procurement, Estates, Finance and Business Support, NSS/SNBTS Procurement, Procurement, Property Services, Workplace:Contracts
- Contact Email
- alastair.kay@aapct.scot.nhs.uk, john.young2@gov.scot, juliet.hall@fife.gov.uk, kballantyne@sbha.org.uk, kelly.fallon@ros.gov.uk, richard.horbury@eastdunbarton.gov.uk, samantha.honeyman@nhs.scot, sduffy@pkc.gov.uk, sheila.ferguson2@nhs.scot
- Contact Phone
- +44 1294323219, +44 1313145542, +44 1313705250, +44 1314793610, +44 1413313578, +44 1415745750, +44 1738475000, +44 1750724444, +44 1786404040, +44 3000676000, +44 3451550000, +44 412425466, 01592 648100
Buyer Location
- Locality
- GLASGOW
- Postcode
- G2 8LU
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM94 South Ayrshire
- Delivery Location
- Not specified
-
- Local Authority
- South Ayrshire
- Electoral Ward
- Maybole, North Carrick and Coylton
- Westminster Constituency
- Ayr, Carrick and Cumnock
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000798698-2025-07-18T15:43:06Z",
"date": "2025-07-18T15:43:06Z",
"ocid": "ocds-r6ebe6-0000798698",
"initiationType": "tender",
"parties": [
{
"id": "org-1",
"name": "Scottish Government",
"address": {
"streetAddress": "5 Atlantic Quay",
"locality": "Glasgow",
"postalCode": "G2 8LU"
},
"contactPoint": {
"name": "Workplace:Contracts",
"email": "John.Young2@gov.scot",
"telephone": "+44 412425466",
"url": "http://www.scotland.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-2",
"name": "Merritt-Harrison Catering Consultancy",
"address": {
"streetAddress": "PO Box 309",
"locality": "Guildford",
"postalCode": "GU1 1WS"
},
"contactPoint": {
"name": "Anne Merritt-Harrison"
},
"roles": [
"supplier"
]
},
{
"id": "org-3",
"name": "East Dunbartonshire Council",
"address": {
"streetAddress": "Civic & Corporate Headquarters",
"locality": "Kirkintilloch",
"postalCode": "G66 1TJ"
},
"contactPoint": {
"name": "Corporate Procurement",
"email": "Richard.Horbury@eastdunbarton.gov.uk",
"telephone": "+44 1415745750",
"url": "http://www.eastdunbarton.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-4",
"name": "Turner & Townsend",
"address": {
"streetAddress": "Turner & Townsend, Atria 1, Level 2, 144 Morrison Street,",
"locality": "Edinburgh",
"postalCode": "EH3 8EB"
},
"contactPoint": {
"name": "Lynne Anderson"
},
"roles": [
"supplier"
]
},
{
"id": "org-5",
"name": "Youth Scotland",
"address": {
"streetAddress": "Balfour House, 19 Bonnington Grove",
"locality": "Edinburgh",
"postalCode": "EH6 4BL"
},
"contactPoint": {
"name": "Sarah Keen"
},
"roles": [
"supplier"
]
},
{
"id": "org-6",
"name": "Jackson Trawls Ltd",
"address": {
"streetAddress": "Blackhouse Ind Est",
"locality": "Peterhead",
"postalCode": "AB42 1BN"
},
"contactPoint": {
"name": "mark buchan"
},
"roles": [
"supplier"
]
},
{
"id": "org-7",
"name": "Echoview Software Pty Ltd",
"address": {
"streetAddress": "GPO Box 1387",
"locality": "Hobart",
"postalCode": "7001"
},
"contactPoint": {
"name": "Brett Merritt"
},
"roles": [
"supplier"
]
},
{
"id": "org-8",
"name": "Dunston (Ship Repairs) Ltd",
"address": {
"streetAddress": "William Wright Dock",
"locality": "HULL",
"postalCode": "HU3 4PG"
},
"contactPoint": {
"name": "Richard Bourne"
},
"roles": [
"supplier"
]
},
{
"id": "org-9",
"name": "Harvey Nash Limited",
"address": {
"streetAddress": "Waverley Gate",
"locality": "Edinburgh",
"postalCode": "EH1 3EG"
},
"contactPoint": {
"name": "Graeme McNaull"
},
"roles": [
"supplier"
]
},
{
"id": "org-10",
"name": "The Lines Between Ltd.",
"address": {
"streetAddress": "3 Piershill Place",
"locality": "Edinburgh",
"postalCode": "EH8 7EH"
},
"contactPoint": {
"name": "Lorraine Simpson"
},
"roles": [
"supplier"
]
},
{
"id": "org-11",
"name": "Forestry and Land Scotland",
"address": {
"streetAddress": "Great Glen House",
"locality": "Inverness",
"postalCode": "IV3 8NW"
},
"contactPoint": {
"name": "Procurement",
"telephone": "+44 3000676000",
"url": "http://https://forestryandland.gov.scot"
},
"roles": [
"buyer"
]
},
{
"id": "org-12",
"name": "Galloway Drainage Supplies Ltd.",
"address": {
"streetAddress": "Craiginnes",
"locality": "CASTLE DOUGLAS",
"postalCode": "DG7 3AF"
},
"contactPoint": {
"name": "Craig Smith"
},
"roles": [
"supplier"
]
},
{
"id": "org-13",
"name": "NHS Fife",
"address": {
"streetAddress": "Estates & Projects Office",
"locality": "Kirkcaldy",
"postalCode": "KY1 2NS"
},
"contactPoint": {
"name": "Estates",
"email": "samantha.honeyman@nhs.scot",
"telephone": "01592 648100",
"url": "http://www.nhsfife.org"
},
"roles": [
"buyer"
]
},
{
"id": "org-14",
"name": "Walker Fire (UK) Ltd.",
"address": {
"streetAddress": "Unit 81, Roman Way Industrial Estate",
"locality": "Preston",
"postalCode": "PR2 5BB"
},
"contactPoint": {
"name": "Kevin Sturley"
},
"roles": [
"supplier"
]
},
{
"id": "org-15",
"name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)",
"address": {
"streetAddress": "1 South Gyle Crescent",
"locality": "Edinburgh",
"postalCode": "EH12 9EB"
},
"contactPoint": {
"name": "NSS/SNBTS Procurement",
"email": "sheila.ferguson2@nhs.scot",
"telephone": "+44 1313145542",
"url": "http://www.nss.nhs.scot/browse/procurement-and-logistics"
},
"roles": [
"buyer"
]
},
{
"id": "org-16",
"name": "Progressive Partnership",
"address": {
"streetAddress": "Suite 85, Pure Offices",
"locality": "Edinburgh",
"postalCode": "EH12 9DT"
},
"contactPoint": {
"name": "Ruth Bryan"
},
"roles": [
"supplier"
]
},
{
"id": "org-17",
"name": "EKOS",
"address": {
"streetAddress": "93 St Georges Road",
"locality": "Glasgow",
"postalCode": "G3 6JA"
},
"contactPoint": {
"name": "Chris Kelly"
},
"roles": [
"supplier"
]
},
{
"id": "org-18",
"name": "Registers of Scotland",
"address": {
"streetAddress": "Meadowbank House",
"locality": "Edinburgh",
"postalCode": "EH8 7AU"
},
"contactPoint": {
"name": "Procurement",
"email": "Kelly.Fallon@ros.gov.uk",
"telephone": "+44 1314793610",
"url": "http://www.ros.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-19",
"name": "Morgan Hunt",
"address": {
"streetAddress": "2nd Floor",
"locality": "Glasgow",
"postalCode": "G2 1QQ"
},
"contactPoint": {
"name": "Fraser Young"
},
"roles": [
"supplier"
]
},
{
"id": "org-20",
"name": "Hays Specialist Recruitment Ltd",
"address": {
"streetAddress": "4th Floor, City Tower",
"locality": "Manchester",
"postalCode": "M1 4BT"
},
"contactPoint": {
"name": "Goncalves Alexandra"
},
"roles": [
"supplier"
]
},
{
"id": "org-21",
"name": "Cackette Projects Limited",
"address": {
"streetAddress": "8 Pentland Drive",
"locality": "Edinburgh",
"postalCode": "EH10 6PX"
},
"contactPoint": {
"name": "Paul Cackette"
},
"roles": [
"supplier"
]
},
{
"id": "org-22",
"name": "Scottish Forestry",
"address": {
"streetAddress": "Saughton House",
"locality": "Edinburgh",
"postalCode": "EH11 3XD"
},
"contactPoint": {
"name": "Finance and Business Support",
"telephone": "+44 1313705250"
},
"roles": [
"buyer"
]
},
{
"id": "org-23",
"name": "Fife Council",
"address": {
"streetAddress": "Fife House",
"locality": "Glenrothes",
"postalCode": "KY7 5LT"
},
"contactPoint": {
"name": "Corporate Procurement",
"email": "juliet.hall@fife.gov.uk",
"telephone": "+44 3451550000",
"url": "http://www.fife.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-24",
"name": "Farid Hillend Engineering Limited",
"address": {
"streetAddress": "Taxi way, Hillend Industrial Estate,",
"locality": "Dunfermline",
"postalCode": "KY11 9ES"
},
"contactPoint": {
"name": "Emma Siney"
},
"roles": [
"supplier"
]
},
{
"id": "org-25",
"name": "Stirling Council",
"address": {
"streetAddress": "Teith House",
"locality": "Stirling",
"postalCode": "FK7 7QA"
},
"contactPoint": {
"name": "Procurement",
"telephone": "+44 1786404040",
"url": "http://www.stirling.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-26",
"name": "William Yule & Son Limited",
"address": {
"streetAddress": "8 Park Road",
"locality": "Kirkcaldy",
"postalCode": "KY1 3ER"
},
"contactPoint": {
"name": "Angus Patterson"
},
"roles": [
"supplier"
]
},
{
"id": "org-27",
"name": "Adamsons Drinks Ltd",
"address": {
"streetAddress": "Queensferry View",
"locality": "Dunfermline",
"postalCode": "KY11 8HN"
},
"contactPoint": {
"name": "Gill McAllister"
},
"roles": [
"supplier"
]
},
{
"id": "org-28",
"name": "Together (Scottish Alliance for Children's Rights)",
"address": {
"streetAddress": "The Melting Pot",
"locality": "Edinburgh",
"postalCode": "EH8 8DL"
},
"contactPoint": {
"name": "Christine Klien"
},
"roles": [
"supplier"
]
},
{
"id": "org-29",
"name": "George Mac Aulay",
"address": {
"streetAddress": "1 balivanich",
"locality": "Western Isles",
"postalCode": "HS75LA"
},
"contactPoint": {
"name": "George MacAulay"
},
"roles": [
"supplier"
]
},
{
"id": "org-30",
"name": "Glasgow Caledonian University",
"address": {
"streetAddress": "70 Cowcaddens Road",
"locality": "Glasgow",
"postalCode": "G4 0BA"
},
"contactPoint": {
"name": "Procurement",
"telephone": "+44 1413313578",
"url": "http://www.https://www.gcu.ac.uk/aboutgcu/services-and-facilities/finance/procurement"
},
"roles": [
"buyer"
]
},
{
"id": "org-31",
"name": "SC039144",
"address": {
"streetAddress": "2/4 Castle Terrace",
"locality": "Edinburgh",
"postalCode": "EH1 2DP"
},
"contactPoint": {
"name": "Andrew Middleton"
},
"roles": [
"supplier"
]
},
{
"id": "org-32",
"name": "ASA Recruitment (Quick Quotes)",
"address": {
"streetAddress": "6 Coates Crescent",
"locality": "Edinburgh",
"postalCode": "EH3 7AL"
},
"contactPoint": {
"name": "Gary Burns"
},
"roles": [
"supplier"
]
},
{
"id": "org-33",
"name": "Scottish Borders Housing Association Ltd",
"address": {
"streetAddress": "South Bridge House",
"locality": "Selkirk",
"postalCode": "TD7 5DT"
},
"contactPoint": {
"name": "Property Services",
"email": "kballantyne@sbha.org.uk",
"telephone": "+44 1750724444",
"faxNumber": "+44 1750724445",
"url": "http://www.sbha.org.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-34",
"name": "Consilium Contracting Services Ltd",
"address": {
"streetAddress": "Business First",
"locality": "Paisley",
"postalCode": "PA3 3FP"
},
"contactPoint": {
"name": "Paul McGrath"
},
"roles": [
"supplier"
]
},
{
"id": "org-35",
"name": "Perth & Kinross Council",
"address": {
"streetAddress": "2 High Street",
"locality": "Perth",
"postalCode": "PH1 5GD"
},
"contactPoint": {
"name": "Capital Projects and New Build",
"email": "SDuffy@pkc.gov.uk",
"telephone": "+44 1738475000",
"url": "http://www.pkc.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "org-36",
"name": "BRB Electrical Limited",
"address": {
"streetAddress": "19 Colquhoun Avenue",
"locality": "Glasgow",
"postalCode": "G52 4BN"
},
"contactPoint": {
"name": "Nicola Semple"
},
"roles": [
"supplier"
]
},
{
"id": "org-37",
"name": "MAM Contracting Ltd",
"address": {
"streetAddress": "The Office",
"locality": "CRIEFF",
"postalCode": "PH7 4HL"
},
"contactPoint": {
"name": "Ellen Bowden"
},
"roles": [
"supplier"
]
},
{
"id": "org-38",
"name": "NHS Ayrshire & Arran",
"address": {
"streetAddress": "Eglinton House, Ailsa Hospital",
"locality": "Ayr",
"postalCode": "KA6 6AB"
},
"contactPoint": {
"name": "Estates",
"email": "alastair.kay@aapct.scot.nhs.uk",
"telephone": "+44 1294323219",
"url": "http://www.nhsaaa.net"
},
"roles": [
"buyer"
]
},
{
"id": "org-39",
"name": "ELA Electrical",
"address": {
"streetAddress": "18 drumbuie Drive",
"locality": "Patna",
"postalCode": "KA6 7PD"
},
"contactPoint": {
"name": "Mark elder"
},
"roles": [
"supplier"
]
},
{
"id": "org-40",
"name": "Tranter",
"address": {
"streetAddress": "Unit 50",
"locality": "Wakefield",
"postalCode": "WF2 7AL"
},
"contactPoint": {
"name": "Daniel Lawson"
},
"roles": [
"supplier"
]
},
{
"id": "org-41",
"name": "Elite Training and Consultancy (Scotland) Ltd",
"address": {
"streetAddress": "1 Blythswood Square",
"locality": "Glasgow",
"postalCode": "G24AD"
},
"contactPoint": {
"name": "Stephen Docherty"
},
"roles": [
"supplier"
]
}
],
"buyer": {
"name": "Scottish Government",
"id": "org-1"
},
"tender": {
"id": "tender-804855",
"title": "Award of CSU - Customer Experience Training",
"description": "CSU - Customer Experience Training",
"mainProcurementCategory": "services",
"tenderPeriod": {
"startDate": "2025-10-06T00:00:00Z",
"endDate": "2025-10-12T00:00:00Z"
},
"additionalClassifications": [
{
"id": "80511000",
"description": "Staff training services",
"scheme": "CPV"
}
]
},
"awards": [
{
"id": "awd-1",
"value": {
"amount": 2985,
"currency": "GBP"
},
"suppliers": [
{
"id": "org-41",
"name": "Elite Training and Consultancy (Scotland) Ltd"
}
],
"items": [
{
"id": "awditem-1",
"description": "CSU - Customer Experience Training"
}
]
}
],
"contracts": [
{
"id": "awd-1",
"awardID": "awd-1",
"status": "active",
"dateSigned": "2025-05-06T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 2
}
]
},
"noticetype": "PCS Notice - Quick Quote Award"
}