Notice Information
Notice Title
Provision of a Self-Directed Support (SDS) Independent Information and Advice Service
Notice Description
North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.
Lot Information
Lot 1
The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS. The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.
Renewal: Possible extensions: Up to 24 months
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000798836
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535215
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
85 - Health and social work services
-
- CPV Codes
75122000 - Administrative healthcare services
79600000 - Recruitment services
85100000 - Health services
85140000 - Miscellaneous health services
85323000 - Community health services
Notice Value(s)
- Tender Value
- £750,000 £500K-£1M
- Lots Value
- £750,000 £500K-£1M
- Awards Value
- Not specified
- Contracts Value
- £749,701 £500K-£1M
Notice Dates
- Publication Date
- 22 Jul 20257 months ago
- Submission Deadline
- 16 Jun 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 17 Jul 20257 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- This contract is recurring.
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTH AYRSHIRE COUNCIL
- Additional Buyers
- Contact Name
- Zoe Wilson
- Contact Email
- murraythompson@north-ayrshire.gov.uk, procurement@east-ayrshire.gov.uk, procurement@south-ayrshire.gov.uk, zoe.wilson@east-ayrshire.gov.uk
- Contact Phone
- +44 1563576000, +44 3001230900
Buyer Location
- Locality
- IRVINE
- Postcode
- KA12 8EE
- Post Town
- Kilmarnock
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM9 Southern Scotland
- Small Region (ITL 3)
- TLM93 North Ayrshire and East Ayrshire
- Delivery Location
- TLM93 North Ayrshire and East Ayrshire
-
- Local Authority
- East Ayrshire
- Electoral Ward
- Kilmarnock East and Hurlford
- Westminster Constituency
- Kilmarnock and Loudoun
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY530400
Provision of a Self-Directed Support (SDS) Independent Information and Advice Service - North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract. The anticipated contract start date is 1st August 2025 until 31st July 2028, with the option to extend by up to 24 months. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535215
Provision of a Self-Directed Support (SDS) Independent Information and Advice Service - North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000798836-2025-07-22T00:00:00Z",
"date": "2025-07-22T00:00:00Z",
"ocid": "ocds-r6ebe6-0000798836",
"initiationType": "tender",
"parties": [
{
"id": "org-204",
"name": "North Ayrshire Council",
"identifier": {
"legalName": "North Ayrshire Council"
},
"address": {
"streetAddress": "Cunninghame House, Friars Croft",
"locality": "Irvine",
"region": "UKM93",
"postalCode": "KA12 8EE"
},
"contactPoint": {
"email": "murraythompson@north-ayrshire.gov.uk",
"url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
],
"url": "http://www.north-ayrshire.gov.uk"
}
},
{
"id": "org-205",
"name": "South Ayrshire Council",
"identifier": {
"legalName": "South Ayrshire Council"
},
"address": {
"streetAddress": "County Buildings, Wellington Square",
"locality": "Ayr",
"region": "UKM94",
"postalCode": "KA7 1DR"
},
"contactPoint": {
"email": "procurement@south-ayrshire.gov.uk",
"telephone": "+44 3001230900"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
]
}
},
{
"id": "org-26",
"name": "East Ayrshire Council",
"identifier": {
"legalName": "East Ayrshire Council"
},
"address": {
"streetAddress": "Corporate Procurement Team, London Road HQ",
"locality": "Kilmarnock",
"region": "UKM93",
"postalCode": "KA3 7BU"
},
"contactPoint": {
"name": "Zoe Wilson",
"email": "zoe.wilson@east-ayrshire.gov.uk",
"telephone": "+44 1563576000",
"url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
],
"url": "http://www.east-ayrshire.gov.uk"
}
},
{
"id": "org-27",
"name": "Kilmarnock Sheriff Court",
"identifier": {
"legalName": "Kilmarnock Sheriff Court"
},
"address": {
"streetAddress": "St Marnock Street",
"locality": "Kilmarnock",
"postalCode": "KA1 1ED"
},
"contactPoint": {
"url": "http://"
},
"roles": [
"reviewBody"
]
},
{
"id": "org-182",
"name": "North Ayrshire Council",
"identifier": {
"legalName": "North Ayrshire Council"
},
"address": {
"streetAddress": "Cunninghame House, Friars Croft",
"locality": "Irvine",
"region": "UKM93",
"postalCode": "KA12 8EE"
},
"contactPoint": {
"email": "murraythompson@north-ayrshire.gov.uk",
"url": "http://"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
],
"url": "http://www.north-ayrshire.gov.uk"
}
},
{
"id": "org-183",
"name": "South Ayrshire Council",
"identifier": {
"legalName": "South Ayrshire Council"
},
"address": {
"streetAddress": "County Buildings, Wellington Square",
"locality": "Ayr",
"region": "UKM94",
"postalCode": "KA7 1DR"
},
"contactPoint": {
"email": "procurement@south-ayrshire.gov.uk",
"telephone": "+44 3001230900"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Regional or local authority",
"scheme": "TED_CA_TYPE"
},
{
"id": "01",
"description": "General public services",
"scheme": "COFOG"
}
]
}
},
{
"id": "org-184",
"name": "East Ayrshire Council",
"identifier": {
"legalName": "East Ayrshire Council"
},
"address": {
"streetAddress": "Corporate Procurement Team, London Road HQ",
"locality": "Kilmarnock",
"region": "UKM93",
"postalCode": "KA3 7BU"
},
"contactPoint": {
"email": "procurement@east-ayrshire.gov.uk",
"telephone": "+44 1563576000"
},
"roles": [
"buyer"
]
},
{
"id": "org-185",
"name": "Ayrshire Independent Living Network",
"identifier": {
"legalName": "Ayrshire Independent Living Network"
},
"address": {
"streetAddress": "The Michael Lynch Centre, 71 Princes Street",
"locality": "ARDROSSAN",
"region": "UK",
"postalCode": "KA22 8DG"
},
"contactPoint": {
"telephone": "+44 1294475696"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme",
"url": "http://"
}
},
{
"id": "org-186",
"name": "Kilmarnock Sheriff Court",
"identifier": {
"legalName": "Kilmarnock Sheriff Court"
},
"address": {
"streetAddress": "Sheriff Court House, St Marnock Street",
"locality": "Kilmarnock",
"postalCode": "KA1 1ED"
},
"contactPoint": {
"url": "https://www.scotcourts.gov.uk/"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"name": "North Ayrshire Council",
"id": "org-182"
},
"tender": {
"id": "NAC/5210",
"title": "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service",
"description": "North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.",
"status": "complete",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"id": "75122000",
"scheme": "CPV"
},
{
"id": "85140000",
"scheme": "CPV"
},
{
"id": "85323000",
"scheme": "CPV"
},
{
"id": "79600000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKM93"
},
{
"region": "UKM93"
}
],
"relatedLot": "1"
}
],
"value": {
"amount": 750000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
"tenderPeriod": {
"endDate": "2025-06-16T12:00:00Z"
},
"awardPeriod": {
"startDate": "2025-06-16T12:00:00Z"
},
"documents": [
{
"id": "MAY530400",
"documentType": "contractNotice",
"title": "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service",
"description": "North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract. The anticipated contract start date is 1st August 2025 until 31st July 2028, with the option to extend by up to 24 months. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY530400",
"format": "text/html"
},
{
"id": "JUL535215",
"documentType": "awardNotice",
"title": "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service",
"description": "North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535215",
"format": "text/html"
}
],
"lots": [
{
"id": "1",
"description": "The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS. The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.",
"status": "complete",
"value": {
"amount": 750000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"description": "80"
},
{
"type": "price",
"description": "20"
}
]
},
"hasOptions": false,
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"contractPeriod": {
"durationInDays": 1080
},
"hasRenewal": true,
"renewal": {
"description": "Possible extensions: Up to 24 months"
}
}
],
"bidOpening": {
"date": "2025-06-16T12:00:00Z"
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed"
},
"coveredBy": [
"GPA"
],
"otherRequirements": {
"requiresStaffNamesAndQualifications": true
},
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "If required, bidders are required to be enrolled in the relevant professional or trade registers within the country in which they are established. Where it is required, within a bidder's country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships"
},
{
"type": "economic",
"description": "Bidders will be required to have a minimum \"general\" yearly turnover of 150,000 GBP for the last three years. Bidders who cannot meet the required level of turnover will be excluded from this tender. Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: - Employer's (Compulsory) Liability Insurance = 5 million GBP in respect of any one event http://www.hse.gov.uk/pubns/hse40.pdf - Public Liability Insurance 5 million GBP in respect of any one event - Professional Indemnity Insurance 5 million GBP in the aggregate - Third-Party Motor Vehicle Insurance - A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees' vehicles are appropriately insured and maintained."
},
{
"type": "technical",
"description": "Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process. Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process. Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope. Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond, including knowledge of their emissions sources and actions to address these. Accepted evidence includes but is not limited to: - a completed copy of the Bidder 'relevant contract' Climate Change Plan Template, including planned projects and actions to reduce the bidder's carbon emissions. This does not need to contain calculated carbon emissions. Guidance on how Bidder Climate Change Plans are evaluated is available on the Sustainable Procurement Tools: Sustainable Procurement (sustainableprocurementtools.scot) Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope."
}
]
},
"submissionTerms": {
"languages": [
"en"
]
},
"classification": {
"id": "85100000",
"scheme": "CPV"
},
"hasRecurrence": true,
"recurrence": {
"description": "This contract is recurring."
},
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
}
},
"language": "EN",
"description": "(SC Ref:804943)",
"links": [
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798836"
},
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798836"
}
],
"noticetype": "OJEU - F3 - Contract Award Notice",
"awards": [
{
"id": "NAC/5210",
"suppliers": [
{
"id": "org-185",
"name": "Ayrshire Independent Living Network"
}
],
"relatedLots": [
"1"
]
}
],
"contracts": [
{
"id": "NAC/5210",
"awardID": "NAC/5210",
"status": "active",
"value": {
"amount": 749701.47,
"currency": "GBP"
},
"dateSigned": "2025-07-17T00:00:00Z"
}
],
"relatedProcesses": [
{
"id": "1",
"relationship": [
"planning"
],
"scheme": "EU-OJ",
"identifier": "2025/S 000-021680"
}
],
"bids": {
"statistics": [
{
"id": "401",
"measure": "bids",
"value": 1,
"relatedLot": "1"
},
{
"id": "402",
"measure": "smeBids",
"value": 1,
"relatedLot": "1"
},
{
"id": "403",
"measure": "foreignBidsFromEU",
"value": 0,
"relatedLot": "1"
},
{
"id": "404",
"measure": "foreignBidsFromNonEU",
"value": 1,
"relatedLot": "1"
},
{
"id": "405",
"measure": "electronicBids",
"value": 1,
"relatedLot": "1"
}
]
}
}