Award

IT Incident Management and Support

THE WHEATLEY HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

05 Jun 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Wheatley Housing Group Limited has successfully concluded the procurement process for IT Incident Management and Support services, located in Glasgow, under the industry category of Housing and Community Amenities. The procurement, managed through an open procedure, has reached the award stage, with a contract valued at £190,906.17. This award was finalised on 29th May 2025, ensuring strategic IT support and management solutions for the buying organisation. The primary procurement stage encompassed services, concluding with the award to Computacenter.

This tender offers significant opportunities for businesses engaged in IT services, particularly those specialising in incident management and support. Large IT firms with a presence in the UK, especially those familiar with public sector requirements and frameworks, like the Scottish Government's Software Value Added Reseller Services Framework Agreement, are well-suited for such tenders. The successful bidder, Computacenter, indicates the suitability of large-scale operations due to the complex nature of the service delivery required by The Wheatley Housing Group.

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Notice Information

Notice Title

IT Incident Management and Support

Notice Description

This contract is for the procurement of Incident Management and Support for IT systems

Lot Information

Lot 1

This contract is for the procurement of IT incident Management Services and Support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000800866
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN531916
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50324000 - Support services of personal computers

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£190,906 £100K-£500K

Notice Dates

Publication Date
5 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 May 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE WHEATLEY HOUSING GROUP LIMITED
Contact Name
Not specified
Contact Email
procurement@wheatley-group.com
Contact Phone
+44 8004797979

Buyer Location

Locality
GLASGOW
Postcode
G1 1HL
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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