Award

NHS Greater Glasgow and Clyde Queen Elizabeth University Hospital Pneumatic Tube System Maintenance

NHS GREATER GLASGOW AND CLYDE

This public procurement record has 2 releases in its history.

Summary of the contracting process

NHS Greater Glasgow and Clyde has completed a procurement contract for the maintenance of the Pneumatic Tube System at Queen Elizabeth University Hospital. The contract, focusing on the health services industry (CPV codes 50000000, 71300000), was awarded to SWL Healthcare Limited through a limited procurement method, as they are the only company capable of maintaining the existing Swisslog Pneumatic Tube System. A Voluntary Ex Ante Transparency (VEAT) notice was published to ensure compliance with procurement regulations and mitigate risks of ineffectiveness challenges. The contract, with a value of approximately £1,094,802, was signed on 20 June 2025 and is set to remain in place until 30 June 2030 at the hospital located in Glasgow, denoted by the region code UKM82.

This tender offers significant opportunities for companies specialising in niche healthcare technology services and equipment maintenance, particularly those with expertise in pneumatic tube systems and Swisslog technology. Although SWL Healthcare Limited was the sole supplier for this contract, other businesses that can develop unique competencies or innovations in maintaining hospital technology systems may find pathways to growth in similar future procurements within the NHS network. The specific focus on continuity and service reliability in a healthcare environment underlines the importance of building strong capabilities and relationships to effectively compete in this sector.

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Notice Title

NHS Greater Glasgow and Clyde Queen Elizabeth University Hospital Pneumatic Tube System Maintenance

Notice Description

NHS Greater Glasgow and Clyde Health Board (hereafter referred to as 'The Board') require suitably qualified and experienced Contractor to provide Pneumatic Tube System Maintenance services located at the Queen Elizabeth Hospital through a contract. Due to the closed loop Swisslog Pneumatic Tube System in place at the Queen Elizabeth University Hospital SWL Healthcare Limited are the only company that can maintain the Pneumatic Tube System located at our Queen Elizabeth University Hospital.

Lot Information

Lot 1

NHS Greater Glasgow and Clyde Health Board (hereafter referred to as 'The Board') require suitably qualified and experienced Contractor to provide Pneumatic Tube System Maintenance services located at the Queen Elizabeth Hospital through a contract. Due to the closed loop Swisslog Pneumatic Tube System in place at the Queen Elizabeth University Hospital SWL Healtcare Limited are the only company that can maintain the Pneumatic Tube System located at our Queen Elizabeth University Hospital. Therefore the best course of action to insure compliance with procurement regulations, and ensure the continued maintenance of these systems, is to publish a voluntary ex ante transparency (VEAT) notice.. (SC802095) NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=802095.

Procurement Information

NHS Greater Glasgow and Clyde Health Board (hereafter referred to as 'The Board') require suitably qualified and experienced Contractor to provide Pneumatic Tube System Maintenance services located at the Queen Elizabeth Hospital through a contract. Due to the closed loop Swisslog Pneumatic Tube System in place at the Queen Elizabeth University Hospital Pneumatic Tube System SWL Healthcare Limited are the only company that can maintain the Pneumatic Tube System located at our Queen Elizabeth University Hospital. Therefore the best course of action to insure compliance with procurement regulations, and ensure the continued maintenance of these systems, is to publish a voluntary ex ante transparency (VEAT) notice. NHSGGC will publish a voluntary ex ante transparency (VEAT) notice on PCS. In accordance with: 'The Public Contracts (Scotland) Regulations 2015, SSI 2015/446 1 91(7)(a)' , this will be published to protect NHSGGC against the risk of an ineffectiveness challenge to the lawful direct award of a contract. Additionally and in line with the practices of: Fairness; Openness and Transparency; the publication of this VEAT Notice has been balanced against the risk that publication of this VEAT Notice may, in fact, increase awareness of the proposed direct award and increase the risk of challenge. A VEAT was the best legal procurement route to take because the disruption as a result of installing a new system would be significant and would have wide reaching consequences impacting: Staff; Patients and Services. The contract will be in place until the 30/06/2030.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000802095
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537131
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

71 - Architectural, construction, engineering and inspection services


CPV Codes

50000000 - Repair and maintenance services

71300000 - Engineering services

71334000 - Mechanical and electrical engineering services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£218,960 £100K-£500K

Notice Dates

Publication Date
15 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS GREATER GLASGOW AND CLYDE
Contact Name
Oliver Bailey
Contact Email
jordan.smith2@nhs.scot, oliver.bailey2@nhs.scot
Contact Phone
+44 1412015388

Buyer Location

Locality
GLASGOW
Postcode
G4 0SF
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Dennistoun
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

SWL HEALTHCARE

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN532999
    NHS Greater Glasgow and Clyde Queen Elizabeth University Hospital Pneumatic Tube System Maintenance - NHS Greater Glasgow and Clyde Health Board (hereafter referred to as 'The Board') require suitably qualified and experienced Contractor to provide Pneumatic Tube System Maintenance services located at the Queen Elizabeth Hospital through a contract. Due to the closed loop Swisslog Pneumatic Tube System in place at the Queen Elizabeth University Hospital SWL Healthcare Limited are the only company that can maintain the Pneumatic Tube System located at our Queen Elizabeth University Hospital.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537131
    NHS Greater Glasgow and Clyde Queen Elizabeth University Hospital Pneumatic Tube System Maintenance - NHS Greater Glasgow and Clyde Health Board (hereafter referred to as 'The Board') require suitably qualified and experienced Contractor to provide Pneumatic Tube System Maintenance services located at the Queen Elizabeth Hospital through a contract. Due to the closed loop Swisslog Pneumatic Tube System in place at the Queen Elizabeth University Hospital SWL Healthcare Limited are the only company that can maintain the Pneumatic Tube System located at our Queen Elizabeth University Hospital.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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