Award

Development of a Target Operating Model for Service Delivery For NHS 24

NHS 24

This public procurement record has 1 release in its history.

Award

03 Jul 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

NHS 24, a central purchasing body located in Edinburgh, UK, recently completed a procurement process for the "Development of a Target Operating Model for Service Delivery". The procedure was open to public tender and focused on the services industry category, specifically targeted towards the health sector. The awarded contract is centred around Glasgow under the classification code 79400000. The tender process reached its award stage with the contract being signed on 24th June 2025. The procurement, managed under an open procedure, highlights transparency and competitiveness, with a contract value set at £48,646. Interested parties had submitted their bids electronically, showcasing a modern and efficient bidding process.

This tender presents significant opportunities for businesses involved in consulting and business management services, particularly those specialising in healthcare solutions. With NHS 24's focus on creating an efficient service delivery model, companies experienced in the development of operational frameworks are at an advantage. Small and medium-sized enterprises, like Buchan + Associates, which successfully secured the contract, demonstrated competitive capability and are indicative of the type of firms well-suited for such public sector contracts. These opportunities can drive business growth by contributing to substantial public healthcare projects, which are often expanding and evolving.

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Notice Information

Notice Title

Development of a Target Operating Model for Service Delivery For NHS 24

Notice Description

Development of a Target Operating Model for Service Delivery For NHS 24

Lot Information

Lot 1

Development of a Target Operating Model for Service Delivery For NHS 24

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000802874
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL533860
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£48,646 Under £100K

Notice Dates

Publication Date
3 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS 24
Contact Name
Lauryn Smith
Contact Email
lauryn.smith3@nhs.scot
Contact Phone
Not specified

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

BUCHAN + ASSOCIATES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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