Award

CCS Call Off RM1557.14 Lot 2 Cloud Software - ITSM Software

SHETLAND ISLANDS COUNCIL

This public procurement record has 1 release in its history.

Award

24 Jul 2025 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The procurement process for the "CCS Call Off RM1557.14 Lot 2 Cloud Software - ITSM Software" contract was managed by Shetland Islands Council, a regional local authority based in Lerwick, Shetland. This contract is categorised under the industry segment of general public services and covers the procurement of goods, specifically related to a social care case management system. The procurement has reached the award and contract stage, with the contract being signed on 18 July 2025. The process employed a limited procurement method, executed without prior publication of a call for competition, with the products being readily available from a CCS Framework (RM6259-Lot 2 ITSM). The contract, valued at GBP 1,754,304, was awarded to The Access Group, an SME contractor based in the UK.

This tender offers substantial opportunities for business growth, particularly for businesses providing cloud software solutions, IT service management software, or specialising in social care management systems. Businesses with capabilities in delivering high-value IT solutions and those familiar with government frameworks, such as CCS Frameworks, are well-suited for similar future opportunities. Moreover, SMEs, like The Access Group, stand a promising chance in the provision of bespoke software packages that meet specific governmental needs. Such tenders can serve as a platform to build credibility and establish a foothold in government contracts, especially within the UK's public service sectors.

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Notice Information

Notice Title

CCS Call Off RM1557.14 Lot 2 Cloud Software - ITSM Software

Notice Description

Social Care Case Management System

Procurement Information

Available from a CCS Framework- RM6259-Lot 2 ITSM

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000805170
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL535326
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,754,304 £1M-£10M

Notice Dates

Publication Date
24 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHETLAND ISLANDS COUNCIL
Contact Name
Graeme MacDonald
Contact Email
contract.admin@shetland.gov.uk
Contact Phone
+44 1595744595

Buyer Location

Locality
SHETLAND
Postcode
ZE1 0LZ
Post Town
Lerwick
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM66 Shetland Islands
Local Authority
Shetland Islands
Electoral Ward
Lerwick North and Bressay
Westminster Constituency
Orkney and Shetland

Supplier Information

Number of Suppliers
1
Supplier Name

THE ACCESS GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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