Award

Student Online Support and Assistance Services

UNIVERSITY OF EDINBURGH

This public procurement record has 1 release in its history.

Award

18 Aug 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The University of Edinburgh has successfully completed the procurement process for the "Student Online Support and Assistance Services," aimed at acquiring an online mental health platform. Categorized under services within the education industry, the procurement took place in Edinburgh, namely at the University of Edinburgh, with the contract signed on 12th August 2025. The tender followed an open procedure in alignment with the APUC framework 'Student Assistance Services' (SEC1005AP) to ensure high-quality, accessible mental health support. The contract, valued at £108,000, was awarded to Togetherall, a small to medium-sized enterprise (SME), facilitating the continuation of online mental health services for the university's students and staff.

This tender offers considerable opportunities for SMEs in the mental health services sector, showcasing the potential for growth by securing contracts with prominent institutions like the University of Edinburgh. Businesses that specialise in technology-driven healthcare solutions and have a proven track record in delivering robust mental health support platforms stand to benefit significantly from similar opportunities. The focus on digital services and frameworks like APUC presents a favourable environment for innovative companies seeking to expand their reach and influence in the educational sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Student Online Support and Assistance Services

Notice Description

Direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) for the procurement of an online mental health platform.

Lot Information

Lot 1

The University of Edinburgh has a duty to care to all students and staff, and a key part of fulfilling this responsibility is the provision of accessible, high-quality mental health and wellbeing support services. In recent years, the University has partnered with Togetherall, an established online mental health platform designed to provide early intervention for individuals experiencing psychological distress. Working on the success of this service, a direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) was carried out to continue providing an online mental health platform for our students and employees.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000807532
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537177
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£108,000 £100K-£500K

Notice Dates

Publication Date
18 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Aug 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EDINBURGH
Contact Name
Steven Glynn
Contact Email
sglynn2@ed.ac.uk
Contact Phone
+44 1316502759

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

TOGETHERALL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000807532-2025-08-18T00:00:00Z",
    "date": "2025-08-18T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000807532",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-26",
            "name": "University Of Edinburgh",
            "identifier": {
                "legalName": "University Of Edinburgh"
            },
            "address": {
                "streetAddress": "Charles Stewart House, 9-16 Chambers Street",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH1 1HT"
            },
            "contactPoint": {
                "name": "Steven Glynn",
                "email": "sglynn2@ed.ac.uk",
                "telephone": "+44 1316502759",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "09",
                        "description": "Education",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.ed.ac.uk"
            }
        },
        {
            "id": "org-295",
            "name": "Togetherall",
            "identifier": {
                "legalName": "Togetherall"
            },
            "address": {
                "streetAddress": "27 Old Gloucester Street",
                "locality": "London",
                "region": "UK",
                "postalCode": "WC1N 3AX"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-99",
            "name": "Edinburgh Sherrif Court",
            "identifier": {
                "legalName": "Edinburgh Sherrif Court"
            },
            "address": {
                "streetAddress": "27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH11LB"
            },
            "contactPoint": {
                "telephone": "+44 01312252525",
                "url": "http://"
            },
            "roles": [
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ]
        }
    ],
    "buyer": {
        "name": "University Of Edinburgh",
        "id": "org-26"
    },
    "tender": {
        "id": "DA0397",
        "title": "Student Online Support and Assistance Services",
        "description": "Direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) for the procurement of an online mental health platform.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKM75"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "AUG537177",
                "documentType": "awardNotice",
                "title": "Student Online Support and Assistance Services",
                "description": "Direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) for the procurement of an online mental health platform.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG537177",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The University of Edinburgh has a duty to care to all students and staff, and a key part of fulfilling this responsibility is the provision of accessible, high-quality mental health and wellbeing support services. In recent years, the University has partnered with Togetherall, an established online mental health platform designed to provide early intervention for individuals experiencing psychological distress. Working on the success of this service, a direct Award in accordance with APUC framework 'Student Assistance Services' (SEC1005AP) was carried out to continue providing an online mental health platform for our students and employees.",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "72268000",
            "scheme": "CPV"
        }
    },
    "awards": [
        {
            "id": "DA0397",
            "suppliers": [
                {
                    "id": "org-295",
                    "name": "Togetherall"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "DA0397",
            "awardID": "DA0397",
            "status": "active",
            "value": {
                "amount": 108000,
                "currency": "GBP"
            },
            "dateSigned": "2025-08-12T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "(SC Ref:807532)",
    "bids": {
        "statistics": [
            {
                "id": "870",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "871",
                "measure": "smeBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "872",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "873",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "874",
                "measure": "electronicBids",
                "value": 0,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000807532"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}