Award

Star Chillers Maintenance Services

UNIVERSITY OF EDINBURGH

This public procurement record has 1 release in its history.

Summary of the contracting process

The University of Edinburgh has concluded a procurement process for the maintenance of Star chillers, resulting in the award of a contract to Star Refrigeration Limited. As the buying organisation, the University required preventive and reactive maintenance services for its chilled water systems located on the rooftop of the James Clerk Maxwell Building. This contract, under the award stage, was initiated using a limited procurement method without prior publication of a call for competition, justified by the unique technical capabilities and proprietary access held by Star Refrigeration Limited. The contract commences on 1st September 2025 and will run through to 31st August 2030, located within Edinburgh, falling under the 'Services' procurement category specifically related to education.

This tender highlights growth opportunities for businesses holding exclusive technical rights, where specific expertise is required. As Star engineers possess factory training and exclusive access to essential servicing software and genuine replacement parts, this award reaffirms the competitive advantage of businesses possessing unique intellectual property and specialised capabilities. Opportunities akin to this are highly lucrative for those entities that manufacture products requiring in-house expertise for maintenance or who can deliver specialised services in accordance with stringent regulatory compliance. Such contracts are particularly suited to SMEs equipped to provide niche services that leverage technical exclusivity, offering them substantial business growth within specialised markets.

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Notice Title

Star Chillers Maintenance Services

Notice Description

The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. The chillers currently in operation are manufactured by Star, and their maintenance requires manufacturer-specific expertise, tools, and diagnostic software that are not accessible to third-party service providers. Only Star Refrigeration Ltd has the technical capability and legal right to fully service and maintain these systems in compliance with manufacturer specifications. In particular: o Only Star engineers are factory trained and authorised to work on these systems; o Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; o Star holds exclusive access to genuine replacement parts and firmware updates; Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements. Contract start date 1st September 2025 Contract end date 31st August 2030 Any built-in/optional extensions: N/A

Lot Information

Lot 1

The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. The chillers currently in operation are manufactured by Star, and their maintenance requires manufacturer-specific expertise, tools, and diagnostic software that are not accessible to third-party service providers. Only Star Refrigeration Ltd has the technical capability and legal right to fully service and maintain these systems in compliance with manufacturer specifications. In particular: o Only Star engineers are factory trained and authorised to work on these systems; o Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; o Star holds exclusive access to genuine replacement parts and firmware updates; o Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements. Total contract length 60 months (5 years) Contract start date: 1st September 2025 Contract end date: 31st August 2030 Any built-in/optional extensions: N/A

Procurement Information

The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. In particular: - Only Star engineers are factory trained and authorised to work on these systems; - Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; - Star holds exclusive access to genuine replacement parts and firmware updates. Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000809606
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538967
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

50100000 - Repair, maintenance and associated services of vehicles and related equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£72,891 Under £100K

Notice Dates

Publication Date
11 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF EDINBURGH
Contact Name
Rachael Gibb
Contact Email
rgibb3@ed.ac.uk
Contact Phone
+44 1316502759

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1HT
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

STAR REFRIGERATION

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP538967
    Star Chillers Maintenance Services - The University of Edinburgh has appointed a supplier to provide preventative and reactive maintenance services for Star water chillers. An agreement is required to ensure the chilled water systems located on the roof of James Clerk Maxwell Building remain in operation, as these are critical for the core business of the University. The chillers currently in operation are manufactured by Star, and their maintenance requires manufacturer-specific expertise, tools, and diagnostic software that are not accessible to third-party service providers. Only Star Refrigeration Ltd has the technical capability and legal right to fully service and maintain these systems in compliance with manufacturer specifications. In particular: o Only Star engineers are factory trained and authorised to work on these systems; o Proprietary software and diagnostic protocols required for effective servicing and fault resolution are not available to non-OEM providers; o Star holds exclusive access to genuine replacement parts and firmware updates; Maintenance by unauthorised third parties would invalidate existing warranties and may compromise system performance and compliance with relevant legislation, including F-Gas and health & safety requirements. Contract start date 1st September 2025 Contract end date 31st August 2030 Any built-in/optional extensions: N/A

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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