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TW004-21 Healing Process Administration and Mediation Support

NHS Highland

This public procurement record has 2 releases in its history.

AwardUpdate

23 Sep 2025 at 01:00

OJEU - F20 - Modification Notice
Award

15 Sep 2025 at 01:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The public procurement process, led by NHS Highland, focuses on the "TW004-21 Healing Process Administration and Mediation Support" under the industry category of services, specifically within the healthcare sector located in Inverness (region UKM6). As of 23rd September 2025, the procurement stage includes award and contract updates, with past key dates such as the contract period from 2nd June 2020 to 1st June 2022. This tender employed a limited procurement method, specifically awarding the contract without prior publication of a call for competition due to its highly specialised nature requiring skilled mediators familiar with NHS Highland's challenges. The original contract was awarded to CMP, an SME based in Royston, indicating a historical completion status with a signed date of 12th December 2024 and a contract value of £143,760.07 GBP.

This procurement offers meaningful opportunities for businesses with expertise in mediation and investigation, particularly those that cater to healthcare institutions' specialised needs. The involvement of CMP in previous contracts highlights the potential for businesses with strong collaboration history or niche skills to expand within the public sector. Small and medium-sized enterprises (SMEs) with the capability to engage in technical and authoritative consultancy work stand to benefit, as this tender demonstrates. Firms interested in providing similar services across other regions could leverage this reference of past collaboration and proficiency in meeting NHS Highland's specialised requirements.

How relevant is this notice?

Notice Information

Notice Title

TW004-21 Healing Process Administration and Mediation Support

Notice Description

Healing process administration and mediation support.

Lot Information

Lot 1

This is a highly specialised consultancy requiring skilled mediators/investigators who understand the challenges that NHS Highland is dealing with and can respond efficiently and effectively to the needs to mobilise a healing process across Highland.

Procurement Information

This is a highly specialised consultancy requiring skilled mediators/investigators who understand the challenges that NHS Highland is dealing with and can respond efficiently and effectively to the needs to mobilise a healing process across Highland. CMP are already working with NHS Highland by providing mediation and investigation support and this additional work dovetails very well with their existing role - essentially an extension to the work that they are doing.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000810258
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP539850
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£400,660 £100K-£500K

Notice Dates

Publication Date
23 Sep 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Jun 20206 years ago
Contract Period
2 Jun 2020 - 1 Jun 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Highland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3BW
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

CMP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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