Award

Housing Tenant Engagement Platform

STIRLING COUNCIL

This public procurement record has 1 release in its history.

Award

25 Sep 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process conducted by Stirling Council focused on acquiring a Housing Tenant Engagement Platform for its housing service. The contracting procedure reached the award and contract stages, with the contract becoming active on 18th December 2024. Stirling Council, classified as a regional or local authority, acted as the central purchasing body, while the supplier awarded was CX-Feedback, an SME based in Glasgow. The procurement method employed was an open procedure, and the primary category was goods. The process took place in Stirling, with the tender tagged under industry classifications related to general public services and housing and community amenities.

This tender presents substantial opportunities for businesses specialising in digital engagement platforms, particularly those with solutions tailored for public services and housing sectors. SMEs, like CX-Feedback, are well-suited for such procurements, given their agility and specialised expertise. Participating in tenders like this enables businesses to expand their footprint in the public sector and align their offerings with governmental digital transformation and community engagement objectives. This framework agreement aligns with G-Cloud 14, reflecting a strategic move towards innovative, cloud-based solutions for enhancing tenant engagement.

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Notice Information

Notice Title

Housing Tenant Engagement Platform

Notice Description

A tenant engagement platform for the council's housing service.

Lot Information

Lot 1

A tenant engagement platform for the council's housing service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000811318
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540058
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30211300 - Computer platforms

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,020 Under £100K

Notice Dates

Publication Date
25 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STIRLING COUNCIL
Contact Name
Not specified
Contact Email
procurement@stirling.gov.uk
Contact Phone
+44 1786404040

Buyer Location

Locality
STIRLING
Postcode
FK7 7QA
Post Town
Falkirk and Stirling
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling
Local Authority
Stirling
Electoral Ward
Stirling East
Westminster Constituency
Stirling and Strathallan

Supplier Information

Number of Suppliers
1
Supplier Name

CX-FEEDBACK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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