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Award of Revenue, Benefits & Workflow System

North Lanarkshire Council

This public procurement record has 1 release in its history.

Award

07 Oct 2025 at 11:23

PCS Notice - Quick Quote Award
Summary of the contracting process

North Lanarkshire Council, based in Motherwell, has awarded a contract for the provision of a Revenue, Benefits & Workflow System to Civica UK Limited. The contract was directly awarded without competition as part of the services industry category, focusing on IT services including consulting and software development. This procurement process started on the 4th of January 2026 and it aims to implement a comprehensive system to effectively manage statutory services such as Council Tax Billing, Non-Domestic Rates Billing, Housing Benefit, and other related welfare services. The total value of the contract is £4,500,000 and it has been awarded at the award stage of the procurement process.

This tender presents significant business growth opportunities, particularly for enterprises that specialise in IT services, software solutions, and consulting related to the local government sector. Companies with expertise in developing integrated systems for public sector services would find this type of procurement highly suited to their skill set. Furthermore, as the contract has already been awarded, businesses may still explore potential subcontracting opportunities or look to engage with North Lanarkshire Council for future projects. The contract being awarded directly without competition highlights the importance of building strong pre-existing relationships with buying organisations.

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Notice Information

Notice Title

Award of Revenue, Benefits & Workflow System

Notice Description

The council has a statutory requirement to provide the below Revenues and Benefits services:-- Council Tax Billing & Collection- Non-Domestic Rates Billing & Collection- Housing Benefit & Council Tax Reduction- Discretionary Housing Payment- Scottish Welfare FundThe council require an integrated Revenues and Benefits system and document and workflow system to administer to support the delivery of the above critical and essential services accurately, efficiently and timeously.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000811331
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540770
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
The contract is awarded to a single supplier without competition.
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£4,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Oct 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Additional Buyers

Aberdeen City Council

Aberdeenshire Council

Clackmannanshire Council

Consumer Scotland

Dundee and Angus College

East Dunbartonshire Council

Falkirk Council

Fife Council

Forestry and Land Scotland

Highlands and Islands Enterprise

NHS Fife

NHS Highland

NHS Lanarkshire

Perth & Kinross Council

Registers of Scotland

Scottish Government

Scottish Police Authority

South Ayrshire Council

Stirling Council

The City of Edinburgh Council

University of Stirling

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERDEEN
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
Not specified
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
51
Supplier Names

A M Phillip Trucktech Ltd

ALLAN INGRAM INDUSTRIAL CLEANING SERVICES LTD

ASA Recruitment (Quick Quotes)

Agile Solutions GB

Air Quality Consultants

Arnold Clark Garage Equipment

Atlantic Salmon Trust

Ayr Housing Aid Centre SCIO

Ayrshire Chamber of Commerce

BMES (Scotland) Ltd.

Bright Digital Marketing LTD (Bright Signals)

Brodies LLP

CIPS - Chartered Institute of Procurement and Supply

Carat

Civica UK Limited

D&J Taxis

Drive DeVilbiss Sidhil Ltd

Ede & Ravenscroft Ltd

Edinburgh Innovations Ltd

Electro-Tek

G3 CONSULTING ENGINEERS LTD.

GSS NI t/a PlotBox

George Beattie & Sons Ltd

HAVSco Limited

Harvey Nash Limited

Heales Health Services Ltd.

Heriot-Watt University

ICS Operations Limited

Ignite Consulting Ltd

Imperial Civil Enforcement Solutions

Insight Direct (UK) Ltd

John Doe Group

Jump Research

Luddon Construction Ltd

MBM Print & SCS Ltd

PA Consulting Group

Quarriers

Redpath Construction Ltd.

Richard Irvin FM Limited

Robin Mackenzie Partnership

Scottish Community Development Centre

Sirona Medical Limited

Sole Trader

Spinwell Global Ltd

Synaptik

THE MAGIC BROOM

The Keil Centre

The Play Company International Ltd

The Union Advertising Agency Ltd

Venesky Brown Ltd

W H Kirkwood Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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