Notice Information
Notice Title
Telephone Campaign 2026
Notice Description
The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.
Lot Information
Lot 1
The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide. The Collective Giving team has delivered UK and international telephone campaigns (SaintsCall), contacting parents registered with our Family Programme (current and former) and alumni. These campaigns provide a dual benefit: connecting members of the University community while offering students an enriching experience. Students learn about alumni memories, share current developments at St Andrews, and invite philanthropic support. The programme equips students with valuable skills in philanthropy, communication, and cultural awareness. Calling alumni and parents from different nationalities, students develop confidence in speaking with people they have never met and in asking them to support causes that resonate. These lifelong skills enhance their CVs and future career prospects, making the opportunity an important part of the student experience provided by Collective Giving. Our key drivers require regular support while balancing participation, acquisition, retention, and upgrades, with a strong fundraising focus. At the same time, it is essential that students thank supporters, build meaningful connections, and enjoy genuine conversations. The goodwill generated from these interactions is an invaluable outcome of the campaign. We have trialled a range of calling approaches in terms of duration and segmentation. Given the complexity of our marketplace, we now seek proposals based on a maximum of one campaign per year, scheduled in Spring after exams are completed, lasting 3 weeks, and focused on defined markets. This will simplify training, supervision, payment processes, and time zone management, while also supporting the student experience. St Andrews has a strong international base, with alumni and parents across 140+ countries. We anticipate each donor pool to consist of around 6,000 eligible prospects including both donors and non-donors, as well as parents and alumni. Compliance is critical. Adherence to TPS and UK GDPR legislative requirements has a major impact on our prospect pool, as does the effect of PECR on alumni email communications. Where a third party processes personal data on behalf of the University, contracts must ensure compliance with UK GDPR Article 28, paragraph 3 (a)-(h) and paragraph 4. We would like the flexibility to select requirements on a modular basis, integrating our robust internal systems with the supplier's expertise. Clarity of roles and responsibilities from the outset is essential. Given the current context, the successful tender must be able to offer (and detail separately) offsite modular-based telethon proposals, alongside onsite, in-person student training. The tender must also provide PCI-compliant payment methods that enable donations from the UK, overseas, and the USA via our American Foundation, and be responsive to evolving circumstances before and during campaigns.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000811545
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540241
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79341400 - Advertising campaign services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Sep 20254 months ago
- Submission Deadline
- 21 Oct 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF ST ANDREWS
- Contact Name
- Not specified
- Contact Email
- procurement@st-andrews.ac.uk
- Contact Phone
- +44 1334462523
Buyer Location
- Locality
- GUARDBRIDGE
- Postcode
- KY16 0US
- Post Town
- Kirkcaldy
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM0 Eastern Scotland
- Small Region (ITL 3)
- TLM01 Clackmannanshire and Fife
- Delivery Location
- TLM72 Clackmannanshire and Fife
-
- Local Authority
- Fife
- Electoral Ward
- Tay Bridgehead
- Westminster Constituency
- North East Fife
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540241
Telephone Campaign 2026 - The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-r6ebe6-0000811545-2025-09-30T00:00:00Z",
"date": "2025-09-30T00:00:00Z",
"ocid": "ocds-r6ebe6-0000811545",
"initiationType": "tender",
"parties": [
{
"id": "org-11",
"name": "University of St Andrews",
"identifier": {
"legalName": "University of St Andrews"
},
"address": {
"streetAddress": "Walter Bower House, Eden Campus",
"locality": "Guardbridge",
"region": "UKM72",
"postalCode": "KY16 0US"
},
"contactPoint": {
"email": "procurement@st-andrews.ac.uk",
"telephone": "+44 1334462523",
"url": "https://in-tendhost.co.uk/universityofstandrews/aspx/Home"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "Body governed by public law",
"scheme": "TED_CA_TYPE"
},
{
"id": "09",
"description": "Education",
"scheme": "COFOG"
}
],
"url": "http://www.st-andrews.ac.uk/staff/money/procurement/"
}
},
{
"id": "org-12",
"name": "Dundee Sheriff Court",
"identifier": {
"legalName": "Dundee Sheriff Court"
},
"address": {
"streetAddress": "6 West Bell Street",
"locality": "DUNDEE",
"postalCode": "DD1 9AD"
},
"contactPoint": {
"telephone": "+44 1382229961",
"url": "http://"
},
"roles": [
"reviewBody",
"mediationBody",
"reviewContactPoint"
]
}
],
"buyer": {
"name": "University of St Andrews",
"id": "org-11"
},
"tender": {
"id": "DEV/300925/MC/SL",
"title": "Telephone Campaign 2026",
"description": "The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.",
"status": "active",
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UKM72"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"mainProcurementCategory": "services",
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://in-tendhost.co.uk/universityofstandrews/aspx/Home",
"tenderPeriod": {
"endDate": "2025-10-21T12:00:00Z"
},
"awardPeriod": {
"startDate": "2025-10-21T12:00:00Z"
},
"documents": [
{
"id": "SEP540241",
"documentType": "contractNotice",
"title": "Telephone Campaign 2026",
"description": "The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide.",
"url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP540241",
"format": "text/html"
}
],
"lots": [
{
"id": "1",
"description": "The remit of the Development Office is to strengthen the University's position at the forefront of teaching, learning, and research by inspiring active participation, investment, and loyalty to St Andrews. We achieve this through fundraising for key University priorities and by developing mutually beneficial relationships with alumni, friends, and benefactors worldwide. The Collective Giving team has delivered UK and international telephone campaigns (SaintsCall), contacting parents registered with our Family Programme (current and former) and alumni. These campaigns provide a dual benefit: connecting members of the University community while offering students an enriching experience. Students learn about alumni memories, share current developments at St Andrews, and invite philanthropic support. The programme equips students with valuable skills in philanthropy, communication, and cultural awareness. Calling alumni and parents from different nationalities, students develop confidence in speaking with people they have never met and in asking them to support causes that resonate. These lifelong skills enhance their CVs and future career prospects, making the opportunity an important part of the student experience provided by Collective Giving. Our key drivers require regular support while balancing participation, acquisition, retention, and upgrades, with a strong fundraising focus. At the same time, it is essential that students thank supporters, build meaningful connections, and enjoy genuine conversations. The goodwill generated from these interactions is an invaluable outcome of the campaign. We have trialled a range of calling approaches in terms of duration and segmentation. Given the complexity of our marketplace, we now seek proposals based on a maximum of one campaign per year, scheduled in Spring after exams are completed, lasting 3 weeks, and focused on defined markets. This will simplify training, supervision, payment processes, and time zone management, while also supporting the student experience. St Andrews has a strong international base, with alumni and parents across 140+ countries. We anticipate each donor pool to consist of around 6,000 eligible prospects including both donors and non-donors, as well as parents and alumni. Compliance is critical. Adherence to TPS and UK GDPR legislative requirements has a major impact on our prospect pool, as does the effect of PECR on alumni email communications. Where a third party processes personal data on behalf of the University, contracts must ensure compliance with UK GDPR Article 28, paragraph 3 (a)-(h) and paragraph 4. We would like the flexibility to select requirements on a modular basis, integrating our robust internal systems with the supplier's expertise. Clarity of roles and responsibilities from the outset is essential. Given the current context, the successful tender must be able to offer (and detail separately) offsite modular-based telethon proposals, alongside onsite, in-person student training. The tender must also provide PCI-compliant payment methods that enable donations from the UK, overseas, and the USA via our American Foundation, and be responsive to evolving circumstances before and during campaigns.",
"status": "active",
"hasOptions": false,
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"contractPeriod": {
"durationInDays": 720
},
"hasRenewal": false
}
],
"participationFees": [
{
"id": "1",
"type": [
"document"
]
}
],
"bidOpening": {
"date": "2025-10-21T12:00:00Z"
},
"contractTerms": {
"hasElectronicPayment": true,
"hasElectronicOrdering": true
},
"submissionTerms": {
"languages": [
"en"
],
"bidValidityPeriod": {
"durationInDays": 90
}
},
"classification": {
"id": "79341400",
"scheme": "CPV"
},
"hasRecurrence": false
},
"language": "EN",
"description": "Further guidance and support on how to register with InTend can be found at: https://www.st-andrews.ac.uk/media/procurement/supplier-registration-portal.pdf NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=811545. (SC Ref:811545)",
"links": [
{
"rel": "canonical",
"href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811545"
}
],
"noticetype": "PCS Notice - Website Contract Notice"
}