Award

SPS-10999 Modification of Cell Call System at HMP Edinburgh

SCOTTISH PRISON SERVICE

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Scottish Prison Service has initiated an award phase for the project titled "SPS-10999 Modification of Cell Call System at HMP Edinburgh". This project is categorised under "Public order and safety", with the primary objective to integrate cell call systems into a single control point located within the Gate Server Room at HMP Edinburgh. The procurement method employed is an open procedure, tailored for works, and was successfully completed with Secureshield Ltd being awarded the contract valued at £51,000. The contract was signed on 6th January 2026. The location for the delivery is specified as HMP Edinburgh, UKM75, and the project scope involves replacing and upgrading hardware and software components to maintain system reliability and enhanced prisoner communication throughout implementation.

This tender presents substantial opportunities for businesses in the safety and communication technology sectors. Companies specialising in integration of control systems, advanced call logging, and analytics will find this project aligns well with their expertise. Medium-sized enterprises (SMEs), even those outside the EU, are encouraged to compete, as evidenced by Secureshield Ltd, a Glasgow-based SME, securing the contract. Businesses with the capability to carry out complex modifications while ensuring operational continuity can significantly benefit from such contracts, fostering growth through reliable public sector collaborations. The decision-making of Scottish Prison Service indicates a preference for innovative and supportive solutions, paving the way for similar upcoming opportunities that demand a relevant skill set and the ability to deliver efficient transitions.

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Notice Title

SPS-10999 Modification of Cell Call System at HMP Edinburgh

Notice Description

HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift.

Lot Information

Lot 1

The SPS commenced this procurement process in good faith and with the intention of awarding a contract. Following publication of the Contract Notice, a Request for Quotation Document was published by SPS and was made available to bidders on Public Contract Scotland - Tender. Quotation responses were then evaluated by the SPS in accordance with the RFQ.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000811682
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551428
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work


CPV Codes

45310000 - Electrical installation work

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£51,000 Under £100K

Notice Dates

Publication Date
11 Mar 20261 months ago
Submission Deadline
29 Oct 2025Expired
Future Notice Date
Not specified
Award Date
6 Jan 20263 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTTISH PRISON SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9DJ
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh West

Supplier Information

Number of Suppliers
1
Supplier Name

SECURESHIELD

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT540341
    SPS-10999 Modification of Cell Call System at HMP Edinburgh - HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR551428
    SPS-10999 Modification of Cell Call System at HMP Edinburgh - HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift.

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