Scottish Canals SC0154 - Rota System Support

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                "postalCode": "G4 9SP"
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            "contactPoint": {
                "name": "Paul Brady",
                "email": "paul.brady@scottishcanals.co.uk",
                "telephone": "+44 1413326936",
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        "title": "Scottish Canals SC0154 - Rota System Support",
        "description": "Scottish Canals is issuing this Invitation to Tender (ITT) in respect of establishing a contract for comprehensive support services for our existing staff rota system, currently provided by Planday. Please note it is NOT SC's intention to replace the software solution at this time. No alternative software solutions will be considered. The successful supplier will ensure continuity, reliability, and optimisation of this platform.",
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                "title": "Scottish Canals SC0154 - Rota System Support",
                "description": "Scottish Canals is issuing this Invitation to Tender (ITT) in respect of establishing a contract for comprehensive support services for our existing staff rota system, currently provided by Planday. Please note it is NOT SC's intention to replace the software solution at this time. No alternative software solutions will be considered. The successful supplier will ensure continuity, reliability, and optimisation of this platform.",
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                "description": "We require comprehensive support services for our existing staff rota system Planday. The system is integral to managing workforce scheduling across our organisation and supports approximately 430 active users. The successful supplier will ensure continuity, reliability, and optimisation of this platform. The current licencing and support agreement is due to expire March 2026 with no further extension permitted.",
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                    "description": "This is a cloud-based solution and will continue to be a cloud-based solution. Scottish Canals require the application to be hosted on a secure site within the UK or European Economic Area (EAA) allowing 24/7 access. The application must have an availability rate of 99% including planned downtime. The supplier must have ISO 27001 Certification or Cyber Essentials. All data transfer, including emails must be via a secure method."
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    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=816417. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:816417) Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=816417",
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