Award

Provision of ServiceNow (SNOW) Licensing, Support and Development

NORTH LANARKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

15 Jan 2026 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

See notice for full details.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Provision of ServiceNow (SNOW) Licensing, Support and Development

Notice Description

ServiceNow licensing, platform management, and multi-tier support.

Lot Information

Lot 1

Service Now Licencing including but not limited to HR and IT Service management.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000820791
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN547312
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,506,000 £1M-£10M

Notice Dates

Publication Date
15 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH LANARKSHIRE COUNCIL
Contact Name
Corporate Procurement
Contact Email
corporateprocurement@northlan.gov.uk
Contact Phone
+44 3451430015

Buyer Location

Locality
MOTHERWELL
Postcode
ML1 1AB
Post Town
Motherwell
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire
Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000820791-2026-01-15T00:00:00Z",
    "date": "2026-01-15T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000820791",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-107",
            "name": "North Lanarkshire Council",
            "identifier": {
                "legalName": "North Lanarkshire Council"
            },
            "address": {
                "streetAddress": "Civic Centre, Windmillhill Street",
                "locality": "Motherwell",
                "region": "UKM84",
                "postalCode": "ML1 1AB"
            },
            "contactPoint": {
                "name": "Corporate Procurement",
                "email": "Corporateprocurement@northlan.gov.uk",
                "telephone": "+44 3451430015",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "ICT",
                        "scheme": "COFOG"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "https://www.northlanarkshire.gov.uk/"
            }
        },
        {
            "id": "org-108",
            "name": "Computacenter",
            "identifier": {
                "legalName": "Computacenter"
            },
            "address": {
                "streetAddress": "Leven House, 1st Floor, 10 Lochside Place",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9DF"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "url": "http://"
            }
        },
        {
            "id": "org-109",
            "name": "Scottish Courts",
            "identifier": {
                "legalName": "Scottish Courts"
            },
            "address": {
                "locality": "Edinburgh"
            },
            "contactPoint": {
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "North Lanarkshire Council",
        "id": "org-107"
    },
    "tender": {
        "id": "NLC-SLP-25-009",
        "title": "Provision of ServiceNow (SNOW) Licensing, Support and Development",
        "description": "ServiceNow licensing, platform management, and multi-tier support.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "72261000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM84"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "JAN547312",
                "documentType": "awardNotice",
                "title": "Provision of ServiceNow (SNOW) Licensing, Support and Development",
                "description": "ServiceNow licensing, platform management, and multi-tier support.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN547312",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "Service Now Licencing including but not limited to HR and IT Service management.",
                "status": "complete",
                "hasOptions": false
            }
        ],
        "classification": {
            "id": "48000000",
            "scheme": "CPV"
        },
        "reviewDetails": "An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session."
    },
    "awards": [
        {
            "id": "NLC-SLP-25-009",
            "suppliers": [
                {
                    "id": "org-108",
                    "name": "Computacenter"
                }
            ],
            "relatedLots": [
                "1"
            ],
            "hasSubcontracting": true,
            "subcontracting": {
                "maximumPercentage": 0.97,
                "minimumPercentage": 0.97
            }
        }
    ],
    "contracts": [
        {
            "id": "NLC-SLP-25-009",
            "awardID": "NLC-SLP-25-009",
            "status": "active",
            "value": {
                "amount": 2506000,
                "currency": "GBP"
            },
            "dateSigned": "2026-01-13T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "Award against framework: Scottish Government Software Value Added Re-Seller framework agreement SP-21-034. (SC Ref:820791)",
    "bids": {
        "statistics": [
            {
                "id": "351",
                "measure": "bids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "352",
                "measure": "smeBids",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "353",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "354",
                "measure": "foreignBidsFromNonEU",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "355",
                "measure": "electronicBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000820791"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}